Senior Analyst, User Experience

Requisition ID: 72787  About Whirlpool Corporation   Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool , KitchenAid , JennAir, Maytag , Amana, Brastemp , Consul , and InSinkErator . In 2025, the company reported approximately $16 billion in annual net sales - close to 90% of which were in the Americas - 41,000 employees, and 35 manufacturing and technology research centers. Additional information about the company can be found at   WhirlpoolCorp.com .    The team you will be a part of 
 The User Experience team designs, develops, documents, debugs, and supports creation of user interaction design concepts and visual design solutions. Incorporates emerging user interaction multi-sensory technologies (electronic displays, sound, voice, tactile feedback, etc.) to create the best possible user experience. This role in summary 
 As a Senior UX Designer , you'll play a key role in shaping the user experience for our products. You'll be responsible for leading design projects, mentoring junior team members, and advocating for user-centered design throughout various cross-functional projects. Your responsibilities will include 
 Lead and Drive UX Design : Lead the design and development of intuitive and engaging user experiences for Whirlpool's connected home appliances and services across mobile and product platforms. Champion User-Centered Design : Advocate for user needs throughout the entire product development lifecycle, influencing product strategy and ensuring a user-centric approach is embedded in all decisions. Conduct and Lead User Research: Lead and conduct in-depth user research, including user interviews, usability testing, and ethnographic studies, to deeply understand user needs and pain points. Develop and Deliver High-Quality Design Solutions: Create compelling and intuitive user interfaces for Whirlpool's connected home appliances and services across mobile and product platforms, while maintaining high design standards within the team. Develop and Refine Design Systems: Lead the development and refinement of robust and scalable design systems across Whirlpool's various brands, ensuring consistency and efficiency across all touchpoints. Communicate Compelling Design Solutions : Effectively communicate design decisions and rationale to stakeholders through journey maps, high-fidelity prototypes, and presentations. Explore and Leverage Emerging Technologies: Proactively identify and evaluate emerging technologies in the IoT space, such as voice UIs, AI, and the Internet of Things, and translate them into innovative user experiences. Mentor and Guide Junior Designers : Mentor and guide junior designers, providing constructive feedback and fostering their professional growth. Minimum requirements 
 Bachelor’s Degree in Design, Computer Science, Human-Computer Interaction, Psychology or Engineering. 2+ years of professional experience in a design role Preferred skills and experiences 
 Advanced knowledge of UX/UI fundamentals , usability , and accessibility principles . Advanced knowledge of Figma and working knowledge of design systems . Skills in communicating and influencing product design strategy. Excellent problem-solving skills and ability to lead the design process through technical constraints as they apply to designing for multiple platforms and modalities. What we offer 
 Wedding bonus; Subsidy at accredited pharmacies for the purchase of prescribed medications; Access to the Company Recreation Club available for affiliated employees and guests; Discount on products through Compra Certa; Discount on insurance (pet, auto, home, bike, travel, and more); Gympass; Employee Support Program, providing