Solutions Engineer Manager

Join the Future of Security at Netskope

Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs.

At Netskope, our technology is driven by our greatest strength: our people. We believe that belonging powers innovation, and success is both personal and organizational. We embrace differences in gender, ethnicity, beliefs, ability, and identity, creating an environment where every voice is heard and respected. We empower our employees to bring their authentic selves to work, grow their careers through continuous education and mentorship, and lead with transparency and curiosity. Join a team where you belong, where you are encouraged to be an entrepreneur, and where together, we continue to redefine the landscape of security.

Visit Careers at Netskope to learn more. Follow us on LinkedIn and Instagram.

The Solutions Engineering Manager (SEM) is a technical leadership position for our AMER Enterprise Solutions Engineering team. As an SEM you will have leadership responsibility for the Solutions Engineers within a specific region and will act as a working manager, leading from the front. She/he must be an experienced manager, with a demonstrable background as a dedicated Technology Executive with broad technology and business background, able to demonstrate consistent success in leveraging innovation to achieve revenue and sales growth. You will partner closely with our AMER Enterprise Solutions Leaders, to increase market share and develop and execute aggressive growth strategies across markets. The successful candidate will be focused on customer success and deliver world-class cloud security solutions. This individual will be a key leader in our growth and market leadership development.

You should also possess a strong reputation for achieving organizational goals and relationship development with key customer contacts.

As a Netskope Solutions Engineer Manager you will be responsible for:

• Recruit, hire, and on-board new Solutions Engineers into your territory.

• Provide technical and business leadership for the SE organization promoting leadership by example.

• Responsible for training and mentoring new Solutions Engineers on the team and assist with defining periodic SE training curriculum.

• Support field SE team in complex evaluations, troubleshooting, and challenging customer environments.

• Assist Channel team in ensuring Partner SE's are trained and can support Netskope demos, POCs, and evaluations.

• Build maintain relationships with Key customers in the territory to solidify reference accounts and to assist the account teams with defining plans to drive more business.

• Manage performance and key talent closely ensuring that we are taking the necessary actions to retain top talent.

• Conduct ongoing 1:1's with team members to provide constructive feedback and skills development.

• Work cross functionally with support, customer success, product management, engineering, and other organizations to ensure alignment with the field, provide a process and product feedback.

• Provide an escalation point for pre-sales and post-sales technical issues that arise in the