Vendor Management Specialist

What’s Under the Hood DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. Bridgecrest services roughly $25+ billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers. That’s Nice, But What’s the Job? Responsibilities of the Job (Or Better Known as, Your Next Destination) This position is responsible for serving as a liaison between our bankruptcy vendor(s) and Internal teams throughout Loss Mitigation. This includes assisting with account inquiries, document retrieval, fee approvals, invoicing, handling of litigation matters, and discussions on contracted expectations.  Assist with vendor inquiries regarding Bankruptcy Servicing Review, audit, and submit invoices for payment for bankruptcy vendor(s) on applicable services, along with completing frequent audits to ensure compliance adherence. Follow-up with bankruptcy vendor(s) regarding contracted service level agreements and performance trends. Ensure all departmental and company compliance guidelines are followed along with bankruptcy laws and regulations Complete frequent audits of our bankruptcy vendor(s) to ensure compliance adherence. Retrieve and provide requested account documents as needed to bankruptcy vendor(s). Support the creation and execution policies and procedures. Be involved with and provide direction on bankruptcy litigation matters related to adversaries, MFR’s, Plan Objections, etc. Ensure confidentiality of the company’s operations, portfolio, customer information, and computer technology. Navigate through multiple software programs and windows. Other duties as assigned Knowledge, Skills and Abilities (The Good Stuff)  Clear, concise and professional written and oral communications and interpersonal skills Strong time management and organizational skills, and ability to maintain a consistent and positive demeanor in a fast-paced work environment Effective time management skills and ability to prioritize and multi-task to ensure the achievement of assigned performance objectives Ability to effectively apply professional acumen and communication skills to favorably resolve issues escalated from internal business units and external customers Ability to drive departmental compliance with regulatory requirements Self-motivated with strong decision-making capabilities; ability to self-start Ability to work in an accurate, detail-oriented and highly productive manner Requirements (a.k.a. What You Need to Get the Job Done) High School Diploma, GED, or equivalent certification Experience with Microsoft Office such as Excel, Outlook and Word; data entry experience is preferred 2+ years of experience in bankruptcy servicing and/or bankruptcy legal processes; vendor management experience preferred Associate degree or bachelor’s degree in business or related field may be used as a proxy for experience Physical Demands The Physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to remain in a stationary position at least 75% of the time. Occasionally move about inside the office to access file cabinets, office machinery, etc. Requires visual acuity and manual dexterity to constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer. Frequently communicate with internal and external customers. Must be able to exchange accurate information in these situations. This position could require moving objects up to 20 pounds. This job description is not designed to cover or contain a comprehensive listing of activities, duties