Technology Communications Manager

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The Technology Communications Manager is responsible for developing, coordinating, and delivering clear, consistent, and strategic communication that advances the goals of the Global Technology Organization (GTO).   Reporting to the Director of Technology, Strategy, and Communications , this role translates complex technology strategies, programs, and changes into compelling narratives that resonate with executives, employees, business stakeholders, and external partners. The Technology Communications Manager partners with Strategy, PMO, Change Management, and Technology leadership to ensure communication is aligned, timely, and supports the adoption and understanding of major technology initiatives.   The role ensures GTO operates with a unified voice—reinforcing transparency, accountability, and a culture of partnership across the enterprise.

RESPONSIBILITIES     Develop and execute the annual GTO communications strategy aligned to technology priorities and transformation goals   Define communication plans for major programs, executive announcements, and organizational changes   Partner with Technology Strategy and Change teams to ensure narrative alignment across all channels   Craft speeches, scripts, talking points, and leadership messaging for the CTO, SVPs, and key technology leaders   Support preparation and communication for leadership forums, ELT updates, town halls, and board ‑ level materials   Ensure communication is clear, professional, and consistent with enterprise tone and brand   Create high ‑ quality content that informs, engages, and inspires GTO teams   Develop newsletters, updates, intranet content, and storytelling assets that articulate technology value   Highlight technology achievements, innovation, and cultural initiatives   Lead communication strategy for technology programs, platform launches, operating model changes, and new capabilities   Translate technical concepts into accessible, user ‑ friendly content   Support aligned communications across Program, PMO, and Change teams   Manage communication channels (email, intranet, Teams, town halls, events) to ensure messages reach the right audiences   Measure communication effectiveness through engagement metrics, feedback, and analytics   Continuously improve channel strategy and content delivery   Establish templates, standards, and best practices for technology communications   Ensure consistency of message, tone, brand, and narrative across all GTO communications   Provide guidance and coaching to technology leaders on effective communication   QUALIFICATIONS   DEGREE TYPE:   ​ ​ Bachelor's Degree ​   FIELD(S) OF STUDY:  ​ ​ Communications, P ublic Relations, Marketing, Journalism or Related Field ​     EXPERIENCE   7+ years of professional experience in corporate communications, technology communications, or related roles   Strong writing, editing, and storytelling skills with experience crafting executive ‑ level content. Demonstrated ability to simplify complex technology topics for broad audiences   Experience building communication plans for programs, change initiatives, or