Product Manager

The Product Manager is responsible for driving both the long-term product direction and day-to-day execution of key solutions within the Enterprise Records Management (ERM) Suite, supporting Clerks and Recorder's offices, Register of Deeds, and other local government agencies across the US. This role operates as a hands-on product leader, ensuring that product strategy is translated into clear requirements, prioritized work, and high-quality releases that support land records management, document recording, indexing, archival, and public access workflows. Working closely with customers, stakeholders, and cross-functional teams, the Product Manager plays a critical role in shaping solutions that meet statutory requirements, and operational efficiency needs, while delivering measurable value to government agencies and Tyler Technologies. Positioning Summary Frontline product leader with ownership of execution, and delivery outcomes Driver of product strategy into actionable backlog and working software Bridge between leadership vision, customer workflows, regulatory requirements, and engineering execution Domain-focused problem solver focused on getting high-quality solutions shipped Work Environment & Requirements Hybrid role (preferred: Lakewood, CO or Plano, TX; 3 days/week in office) Occasional travel (up to 10–25%) No visa sponsorship available Responsibilities Product Strategy & Ownership Support and refine the product vision, strategy, and roadmap for enterprise records management solutions Translate regulatory requirements (state statutes, recording standards, data sharing) well-defined and implementable product capabilities Identify incremental improvements to modernize land records workflows, including eRecording, document imaging, search, public-facing portals, and emerging AI-assisted capabilities (e.g., classification, extraction, validation, redaction) Stay informed on legislative changes and customer needs to ensure product alignment Partner with leadership to align roadmap priorities with delivery capacity and customer impact Product Ownership & Execution Own and manage the product backlog, ensuring alignment with internal and external stakeholders Translate complex government processes (e.g., deed recording, lien management, indexing standards, redaction requirements) into clear user stories, acceptance criteria, and workflow definitions Partner with engineering, and QA, to deliver high-quality, compliant, and scalable solutions, including capabilities leveraging automation and AI where appropriate Lead Agile ceremonies (sprint planning, backlog refinement, standups, reviews) and maintain team alignment Ensure releases are well-coordinated, with attention to data integrity, auditability, and minimal disruption to customer operations Customer & Stakeholder Engagement Act as a primary interface for Clerks, Recorders, Register of Deeds, and other public sector stakeholders Conduct customer discovery through direct stakeholder interaction, workflow observation, user groups, and feedback sessions. Clarify and reconcile input from customers, legal/regulatory guidance, and internal SMEs Communicate product updates, delivery timelines, and trade-offs clearly and proactively Support customer adoption by ensuring delivered functionality aligns with real-world usage and operational needs Product Decisioning & Prioritization Evaluate and prioritize enhancements, defects, and customer requests based on regulatory impact, operational value, customer reach, and implementation effort Break down large initiatives into deliverable increments with clear scope and timelines Apply structured decision-making to balance new feature delivery, defect resolution, and technical improvements Perform ROI, risk, and compliance impact analysis to inform prioritization Balance