Sr Mgr, International Supply Chain

Overview of Position We are seeking an experienced and strategic Senior Manager, International Supply Chain to help strengthen and scale our international supply chain organization. In this role, you will serve as a supply chain subject matter expert, partnering with regional operations and leadership to establish best-in-class processes, optimize third-party logistics and repair networks, support new business and operational implementations, and improve supplier performance and cost efficiency. You will have broad exposure across our international operations and will work cross-functionally with Operations, Procurement, IT, Finance, Quality, and other stakeholders. The role is ideal for a supply chain leader who combines deep expertise in the wireless, mobility, or electronics industry with strong commercial, analytical, implementation, and vendor-management capabilities. What makes us different? • International impact: Help shape supply chain strategy and operational excellence across multiple regions and markets. • High-visibility role: Partner directly with senior supply chain leadership and regional operations leaders on critical initiatives. • Opportunity to build: Help establish scalable processes, governance models, tools, and best practices as the international supply chain organization continues to evolve. • End-to-end exposure: Influence the complete supply chain ecosystem, including 3PLs, warehousing, transportation, repair operations, technology integrations, contracts, cost management, and performance. • Data-driven environment: Use operational and financial insights to identify opportunities, solve complex supply chain challenges, and deliver measurable improvements in cost, quality, and service. What will be my duties and responsibilities in this job? • Lead third-party partner and contract management: Support strategic sourcing, negotiations, contract execution, and ongoing governance across 3PLs, carriers, warehousing providers, repair providers, and other supply chain partners. Establish and monitor SLAs and KPIs and drive accountability through regular performance reviews. • Drive implementations and operational readiness: Lead or support end-to-end onboarding of new 3PLs, repair providers, distribution centers, new business operations, and supply chain technology integrations, including WMS and TMS solutions. Coordinate cross-functional project plans to ensure successful launches. • Optimize supply chain costs: Identify and implement cost-reduction opportunities across transportation, warehousing, packaging, network design, and provider contracts. Support freight and third-party billing audits and total-cost-to-serve analysis. • Improve operational performance: Monitor critical logistics and supply chain KPIs such as On-Time In-Full (OTIF), order cycle time, inventory accuracy, damage rates, repair performance, and cost per unit. Apply data-driven root-cause analysis to resolve performance gaps and operational bottlenecks. • Build best-in-class practices across regions: Assess established operations, processes, contracts, and supplier-management practices; identify opportunities for improvement; support regional supply chain teams; and promote the sharing and standardization of successful practices across the international organization. What are the requirements needed for this position? • 10+ years of progressive supply chain, logistics, transportation, or related experience , with significant experience supporting the wireless, mobility, electronic devices, or consumer electronics industry . • Demonstrated experience directly managing 3PL and repair/service provider networks , including vendor performance, SLAs, KPIs, escalations, and continuous improvement. • Proven experience with complex contract negotiations, RFPs, strategic sourcing, and commercial governance , ideally including responsibility for significant transportation, logistics, or supply chain spend. • Strong