Sr. Receptionist
OpenText
- Location
- Waterloo, Ontario, CAN, N2L 0A1
- Employment
- Full Time
- Work model
- On-Site
- Level
- Senior
- Salary
- $46.9k – $70.3k/yr
- Posted
- 3h ago
About this role
OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.
Your Impact
As the Senior Receptionist at OpenText’s Global Headquarters in Waterloo, you will be the welcoming face of a world-class organization, creating exceptional experiences for employees, executives, customers, and visitors. This highly visible role offers the opportunity to lead front-of-house operations that support more than 1,400 employees, while partnering closely with leadership, security, and facilities teams to help foster a professional, efficient, and engaging workplace environment.
Your Responsibilities
• Brand Ambassador: Deliver a best-in-class welcome experience for executives, board members, clients, VIPs, and employees ensuring a polished representation of OpenText at every interaction.
• Operational Leadership: Oversee and optimize high-volume reception operations, including multi-line phones, shipping/mail, visitor registration, and guest services at a global HQ scale.
• Executive Support: Anticipate and respond to the needs of executive leaders and their assistants with discretion, urgency, and professionalism.
• Security & Compliance Partner: Act as a critical point of control for visitor access, liaising with Security to mitigate risks such as tailgating and ensuring compliance with security protocols.
• Event Support: Support logistics for corporate events, town halls, and executive meetings, including vendor management, catering, signage, and room readiness.
<li