Sr Adv Appl/Sys Sales Engineer

THE FUTURE IS WHAT WE MAKE IT.

Pre-Sales Engineer (Building Management System) Kuala Lumpur, Malaysia

The Field Application Engineer (FAE) will act as a technical bridge between sales, customers, and product teams within the Building Management Systems (BMS) domain. The role is primarily focused on pre-sales solutioning, technical consulting, and customer engagement , with an additional responsibility of providing targeted post-sales field support and escalations. This position requires a strong ability to design, position, and validate solutions , along with hands-on expertise to support deployment challenges across both software and hardware layers of building automation systems.

Pre-Sales Engagement & Solutioning (Core Focus)

Perform specification compliance and design reviews for Building Automation Systems (BAS), including BMS and HVAC control systems. Provide technical consultancy and system architecture guidance to customers, consultants, and internal sales teams. Translate customer requirements into end-to-end BMS solutions , covering system design, integration, and scalability. Develop and deliver technical demonstrations aligned with customer use cases and value realization. Plan and execute Proof of Concepts (PoCs), pilot deployments, and solution validations . Support technical discussions with consultants and stakeholders , influencing design decisions and specifications. Conduct technical enablement and training programs for sales teams to strengthen solution positioning. Deliver product updates, roadmap briefings, and technical knowledge sessions internally.

2. Post-Sales Technical Support (Targeted)

Provide on-site field support for complex deployments, commissioning challenges, and critical escalations. Support system integration, troubleshooting, and performance optimization across deployed BMS environments. Perform RMA diagnostics and failure analysis , coordinating with stakeholders as required. Act as a technical escalation point for high-impact customer issues requiring deep expertise. Participate in beta testing and validation of new product introductions (NPIs) in real-world environments. Collaborate with engineering and support teams to close product gaps and improve solution quality .

10–15 years of experience in Building Automation, BMS, HVAC controls, or Smart Building Solutions . Certifications in BMS/BAS technologies or industrial communication protocols Strong background in pre-sales engineering, system design, and customer-facing technical roles . Experience working with consultants, system integrators, and enterprise customers . Exposure to full project lifecycle (design → deployment → commissioning → support). Proven ability to balance solutioning responsibilities with hands-on field troubleshooting

Technical Skills

Core Technologies Building Management Systems (BMS) / Building Automation Systems (BAS) HVAC control systems and energy management solutions SCADA and connected building platforms Protocols & Integration BACnet, Modbus, LonWorks, KNX IP networking fundamentals (TCP/IP, routing, VLANs) Integration with third-party systems through APIs and middleware System-Level Expertise Strong understanding of end-to-end system architecture Ability to work across hardware (controllers, sensors, field devices) and software (platforms, analytics, user interfaces) layers Hands-on experience with commissioning, diagnostics, and system optimization Tools Engineering design and documentation tools Commissioning, debugging, and diagnostic utilities

Domian Skills

Strong understanding of commercial buildings, data centers, hospitals, airports, and industrial facilities . Knowledge of building codes, compliance standards, and BMS design principles . Awareness of energy efficiency, sustainability, and digital building trends . Ability to map business needs to technical