Project Manager - Marketing Operations, VEM EMEA
- Location
- Fellbach, Germany
- Work model
- On-Site
- Level
- Mid
Skills
About this role
Expected Travel : Up to 25% Requisition ID : 14530 About Teleflex Incorporated As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose-driven innovation, and world-class products can shape the future direction of healthcare. Teleflex is the home of Arrow™, Barrigel™, Deknatel™, LMA™, Pilling™, QuikClot™, Rüsch™, UroLift™ and Weck™ – trusted brands united by a common sense of purpose. At Teleflex, we are empowering the future of healthcare. For more information, please visit teleflex.com. Position Summary
The Project Manager – Marketing Operations VEM ensures the operational continuity and quality of the VEM product portfolio's commercial and logistics processes across EMEA. This role acts as the operational backbone between Customer Service, Commercial teams, Supply Chain, and IT/SAP systems, with a particular focus on DLX equipment lifecycle management (loans, tracking, traceability), SAP configuration and support, demand/stock planning, and change control processes (ECR/ECO). The role also serves as a key point of escalation and continuity, standing in for the Senior Project Manager when required. Principal Responsibilities
DLX Management - Track and monitor DLX units, including loan agreement tracking and proactive recall anticipation. - Manage traceability and monitoring of equipment throughout its lifecycle. - Oversee associated services linked to DLX equipment. - Ensure data accuracy and completeness of DLX records and proactively identify and resolve discrepancies. - Monitor relevant KPIs related to DLX utilization, overdue loans, traceability, and equipment lifecycle management. SAP Support & Administration - Set up and test SAP configurations, including product codes and cross-sell logic. - Support users on SAP transactions and the Smartform process. - Monitor SAP stock movements for DLX and VP (loan/consignment) equipment, investigating discrepancies as needed. - Act as a key operational interface between business users and IT/SAP support to resolve system-related issues. - Ensure accurate master data and system configuration within the defined area of responsibility. - Track and report relevant SAP-related operational KPIs, issues, and resolution timelines. Order & Logistics Coordination - Process SCT (Ship Control Table) requests and IPNs - Support forecast updates and stock monitoring, including planning for new product launches. - Coordinate with Customer Service, Commercial teams, and Supply Chain to resolve order and logistics-related issues. - Monitor stock availability, discrepancies, and operational risks and proactively escalate potential business impacts. - Support timely execution of operational activities in line with agreed timelines and service levels Cross-Functional Support - Provide first-line troubleshooting support to the Commercial team, Customer Service, and Service Partners on operational and system-related issues. - Act as a liaison between field teams and internal support functions to resolve operational blockers quickly. Change Control & Continuous Improvement - Review incoming customer requests and manage the approval workflow for ECRs (Engineering Change Requests) and ECOs (Engineering Change Orders). - Contribute to and support major improvement projects and CIP (Cost Improvement Process) initiatives across the VEM operations scope. - repare regular status updates and management reports covering operational performance, project progress,