Sr. Customer Program Manager

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AMD Adaptive and Embedded Computing Group is seeking a Senior Customer Program Manager to lead strategic customer engagements for next-generation AMD platforms. In this high-impact role, you will serve as the primary program management interface between AMD and customers, driving successful delivery of customer projects from technical evaluation through deployment and production.   You will be responsible for managing customer-facing programs involving AMD SoCs, software frameworks, and reference solutions. You will coordinate AMD's engineering, software, product, and business teams to ensure delivery of customer commitments, successful deployment of AMD technologies, and achievement of customer milestones. You will proactively identify risks, resolve cross-functional issues, and maintain executive-level visibility for both AMD leadership and customer stakeholders.   This role requires strong customer engagement skills, technical understanding, and the ability to align diverse stakeholders across multiple organizations to drive execution and accelerate customer success.   THE PERSON:   The right candidate will have solid knowledge of technical program management, an outstanding track record of delivering sophisticated software /hardware programs, you   will also drive a schedule for business planning towards growth that align to business strategy     KEY RESPONSIBILITIES:   Defines, plans and drives projects and program plans based on management and senior technical guidance   Scope technical feasibility of new project by clarifying and analyzing requirements with SW/HW Architects, Technical Leads and E ngineers   Develop program schedule by considering various Driver, SW Stack components and HW/FW dependencies, negotiate and create a s taffing p lan that supports the schedule   Building , creating, and maintaining a well-developed, managed and executed program plan is critical   You will establish formal program management artifacts including a plan of record, statements of work, project/program timelines, budget, scope, performance, and quality KPIs      Excellence in resource planning is necessary   The successful candidate must also plan for risks in the development path, identify prevention methods, and address them to save on engineering costs   Being comfortable working with senior executives is a hard requirement. You must address the needs and requirements called upon from AMD's Engineering, Product Management and Customer Engineering organizations     PREFERRED EXPERIENCE:   Extensive experience managing complex customer programs in Robotics, Industrial Automation, Embedded AI, Automotive, or related technology industries. Proven track record leading customer engagements involving hardware, software, AI, and system integration projects from concept through production deployment. Strong understanding of robotics software ecosystems including ROS/ROS2, AI/ML/VLA frameworks, perception systems, simulation environments, motion control, and edge computing architectures. Demonstrated ability to drive multiple strategic customer projects simultaneously while balancing competing priorities, schedules, and resource constraints. Experience managing executive stakeholder relationships and influencing decision-making across both customer and internal organizations. Strong technical understanding of SoC architectures, CPUs, GPUs,