Executive Director, Continuum Administrative Operations

Reporting to the Northern California, VP for the Continuum, this position has the responsibility for development of operational systems, processes and standards of practice as well as the day-to-day operational, financial, regulatory and planning accountability for services as well as integration of operational support across the continuum of care. Responsibilities include medical transportation, outside medical services, skilled nursing services, home health, hospice, and durable medical equipment in alignment with the organization's mission, strategic business plan, and related performance improvement expectations.

Provide executive level leadership, strategic direction and recommendations over areas of accountability. Achieves/exceeds performance expectations for the administrative areas of continuum of care operations. Creates the structure and processes to develop, implement and evaluate programs, policies and standards for areas of accountability to support continuum of care services delivery to improve quality, service and affordability/cost trends. Defines and communicates strategic objectives and scope. Articulates issues or problems from a broader organizational/mission perspective and escalates unresolved barriers and roadblocks. Champions new ways of meeting targets and/or goals. Explores critical issues not explicitly addressed by others. Anticipates and plans for future issues or problems. Monitors and assesses internal and external environment for trends and practices. Recommends operational improvements to increase efficiency and to meet changing business needs. Coordinates with facility-based and regional resource management leadership to develop systems to ensure the seamless transition of patients to the continuum. Develops strategic partnerships with external providers to improve quality, service, access and affordability/cost trends in continuum of care services.