Internal Communications Intern

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Location: Pittsburgh, PA (Hybrid) Schedule: Part-Time | One Semester Internship The Role Are you a strong writer, storyteller, or digital content creator looking to gain real-world experience with a global organization? As a Communications Intern, you'll join the Water Solutions & Services (WSS) Communications team and gain hands-on experience creating content, supporting employee engagement, analyzing communication performance, and improving the digital employee experience. You'll own meaningful projects, collaborate with experienced communications professionals, and build a portfolio of work that makes an impact across a global workforce.

Featured Project: Digital Employee Experience & AI Readiness Help improve how employees find, access, and use information across our SharePoint environment. You'll: Audit and evaluate internal SharePoint content Identify outdated or duplicate content and recommend improvements Partner with content owners across the business Improve navigation, content organization, and employee experience Analyze site usage and engagement trends Support initiatives that make content more discoverable for AI-powered tools such as Microsoft Copilot Featured Project: Frontline Storytelling & Employee Engagement (AQUA pros) Get hands-on experience developing content that highlights the people who keep essential water services running. You'll: Develop AQUA pro stories Interview service technicians and field leaders Create newsletter and Viva Engage content Support frontline-focused campaigns Analyze which channels reach technicians most effectively Recommend communication improvements based on audience needs Communications Analytics & Content Operations Learn how data drives communication strategy. You'll: Produce newsletter Track and analyze engagement metrics Report monthly communications performance Create dashboards and summaries Support town halls and campaigns Measure story performance and reach Use data to make recommendations What You'll Bring: Pursuing a degree in Communications, Public Relations, Journalism, Marketing, English, Business, Organizational Communication, or related field Strong written and verbal communication skills Strong attention to detail and organization Ability to manage multiple projects simultaneously Interest in employee communications, storytelling, digital content, and analytics Experience with Microsoft 365 applications preferred Preferred Skills: Writing and editing Interviewing and storytelling Data analysis and reporting SharePoint or web content management Canva, Adobe Creative Suite, or similar content creation tools Familiarity with AI-enabled content creation tools a plus (Synthesia, Writer, Co-Pilot) What You'll Gain: Experience working with a global communications team Exposure to frontline and field-service communications Experience with communications strategy, digital employee experience, and change communications Portfolio-building opportunities through published stories and communication campaigns Experience using data and analytics to inform communication decisions Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges