Supevisor, Planning

Agency: Omnicom Media Job Function: Media Job Subfunction: Media Planning and Buying Job Description:

Summary:  We are looking for a hands-on, support-focused supervisor who enables the team by running day-to-day media planning, delivery and operational workflows. This role is primarily responsible for planning execution, quality assurance, operational support and client management.

Strategy delivery, operational delivery & execution Partner closely with Strategy colleagues; bring their media strategy to life through actionable, channel‑agnostic planning and activation roadmaps Develop tactical media mixes Manage daily workflows; manage priorities to ensure campaign planning and activation are delivered on time and to quality standards. Translate account plans and direction into actionable schedules and task lists for yourself and the team. Step into hands-on campaign execution (planning, custom creative management, QA) to resolve issues or deliver priority activations. Support Strategy colleagues to prepare client-facing operational content (test summaries, implementation playbooks, execution timelines) and support creation of POVs or proposals. Day-to-day account management (detailed) Act as the primary day-to-day contact for clients on assigned accounts  Manage meeting cadence: prepare agendas, run weekly operational check-ins, capture decisions and action items, and distribute timely minutes. Own status reporting Intake and manage briefs/change requests: validate requirements, coordinate resourcing, set timelines and ensure accurate routing for approvals. Maintain a risk & issues log for each account; drive remediation plans and escalate unresolved/high-impact issues to direct report   Oversee creative/asset handoffs and trafficking timelines; confirm creatives are delivered to spec and on schedule. Coordinate approvals and sign-offs with clients and internal teams to protect timelines and deliverable scope. Track and manage delivery SLAs, turnarounds and escalation paths; proactively recommend contingency options when timelines slip. Support client onboarding and new campaign launches Ensure all account documentation is current and accessible. Assist with client invoicing checkpoints, budget reconciliations and billing queries; flag financial variances. Quality assurance & process execution Maintain and apply QA checklists, briefing standards and delivery governance to reduce errors and rework. Identify operational friction and propose practical fixes; implement approved process updates to improve consistency and throughput. Stakeholder coordination & client support Serve as the primary day-to-day operational contact for internal partners  to keep execution moving. Prepare routine status updates, operational dashboards and campaign health reports  Support client calls and presentations with operational briefings and material; escalate strategic or high-risk issues. Support for innovation & new business  Contribute to pilots and proofs of concept by executing tests, capturing results and operationalizing repeatable steps as directed. Support pitches and RFPs by preparing tactical, execution-ready media plans and evidence of operational readiness  Scope & typical scale Accounts: 1 large line of business within an enterprise account   Budget oversight: varying campaign budgets (operational monitoring and pacing). Key competencies & skills Strong operational media expertise across digital, social, programmatic and traditional channels. Solid project management: prioritization, timelines, task tracking and resource coordination. Measurement literacy: ability to run A/B tests, read attribution outputs and prepare clear reports. Effective communicator with experience coordinating across internal teams and vendors. Strong presentation skills Strong long-form narrative writing skills Critical thinking  High learning agility  Detail-oriented and pragmatic problem solver with a bias for