Middle Office - Officer

Who we are looking for In this role, you will work with State Street Middle Office team from around the globe to support premier investment management clients. You will have immediate responsibility to oversee all day-to-day transactional responsibilities in a fast-paced, flexible and exciting environment. Why this role is important to us This position is for Junior level responsibility within the Middle Office Services operations. The team is responsible for end-to-end service delivery for majority of the Middle office Trade Management functions. The candidate is required to ensure service delivery to both internal and external clients, ensure timely response to client initiated queries, and escalation of any unresolved matters to manager for best resolution solution. What you will be responsible for As Officer, you will Support a large international Investment Management Client Provide a high standard of support to both internal or external clients Embrace State Street’s “corporate values” and support a work environment reflective of those values Effectively communicate with clients, custodians, brokers, managers, and peers within State Street Be a strong team player and demonstrate dedication to group and company goals Demonstrate professional maturity and effective time management Manage the team as a secondary responsibility with managing the process as primary Demonstrate the ability to analyze a problem, obtain and evaluate information, and reach sound conclusions Ensure all internal/external clients’ inquiries are logged and resolved in a timely and satisfactory manner Ensure all daily and monthly services are delivered in accordance with relevant client SLA’s Ensure all trades, transactions processed and settlements managed on a daily basis Participate in review meetings [ Internal, Client ] Facilitate new market initiatives setup Contribute to team initiatives around audit, risk management Complete special tasks and projects assigned by the supervisor or manager.

These skills will help you succeed in this role Excellent attention to detail Must be responsible and take ownership to the job which is allocated Must be organized and able to multi-task often working to tight deadlines. Must have demonstrated an ability to handle numerous activities and to prioritize work effectively. Must be pro-active and be a problem solver Must be highly professional interacting with several departments within the company Must be flexible often dealing with ad-hoc queries from clients. A team player Must demonstrate an understanding of the risks involved in the processes and reflect this in their     approach to work prioritization Flexibility to work in shifts (Night Shift – 8 PM onwards). Education & Preferred Qualifications Degree in Finance, Accounting, business management preferred. Understanding of the Investment Management industry, with a minimum 2 years prior business experience. Understanding of Investment Manager Operations, particularly around processes and key deliverables Proven ability to communicate in a clear, concise and professional manner Strong time management skills with the ability to prioritize under pressure Good understanding of F2B trade lifecycle. PC skills with an excellent understanding of Microsoft Word, Outlook, and Excel. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in