Operations Manager (Part-time)

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world     At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.   We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.    JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.    What this opportunity involves: As an Operations Manager within JLL's Property & Asset Management team, you'll be the heartbeat of daily operations for a dynamic retail asset, serving as the primary on-site contact for clients, retailers, and key stakeholders.   This role combines strategic oversight with hands-on operational excellence, where you'll manage budgets, lead maintenance programs, oversee contractor relationships, and ensure the highest standards of risk and compliance management. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and in this role, you'll do exactly that by creating seamless operational experiences that keep the asset running at peak performance. Working closely with the Centre Manager, you'll balance the competing demands of multiple stakeholders while maintaining an unwavering focus on safety, service delivery, and operational efficiency. We embrace more innovative ways of working, and this position offers you the opportunity to bring fresh thinking to traditional facilities challenges while building meaningful relationships across the retail ecosystem. ​ This is a part-time position working 3 days per week. An overview of the role: Lead comprehensive risk and compliance programs, including regular audits, incident reporting procedures, and adherence to OH&S, environmental, and risk management policies across the asset. Manage contractor performance and vendor relationships, ensuring all service providers operate within safe working methods, house rules, and deliver services on time and within budget. Oversee procurement processes in alignment with client guidelines and JLL best practices, ensuring value optimization across all vendor engagements. Monitor and actively manage operational budgets to meet or exceed financial targets, tracking expenditure and identifying cost-saving opportunities. Serve as the primary on-site point of contact for retailers and facilities matters, building strong stakeholder relationships and addressing concerns proactively. Coordinate planned and preventative maintenance programs alongside reactive maintenance regimes, ensuring asset reliability and minimizing operational disruptions. Ensure full compliance with Building Code of Australia, Australian Standards, Disability Discrimination Act, and all relevant health and safety legislation. Prepare comprehensive monthly reports covering incident summaries, budget status, capital expenditure tracking, contract expiry profiles, and compliance regime updates. Manage minor works projects from inception through completion, coordinating with project teams and ensuring delivery aligns with client expectations. Sounds like you? This is what we are looking for: Bachelor's degree in facilities management, building, business,