Manager, Compensation

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it.

Metropolis is seeking a Compensation Manager to serve as a strategic compensation partner supporting both our Operations and Growth organizations. This hybrid role bridges two critical areas: managing high-volume hourly pay structures, location-tiered wage grids, and compliance for frontline teams, while leading the operational governance, policy drafting, and plan administration for sales incentive compensation.

• Act as the primary Compensation partner for Field Ops HRBPs, Talent Acquisition, and operational leadership to evaluate market pay dynamics, high-volume hiring rates, wage grids, and frontline retention levers

• Design, maintain, and audit hourly pay structures and location-tiered wage grids; lead periodic hourly range refreshes, compression analyses, and the annual field review cycle

• Maintain real-time tracking of federal, state, county, and municipal minimum wage shifts and living wage ordinances to ensure 100% compliance across all operating jurisdictions

• Draft and maintain formal Sales Incentive Plan documents, SPIFF templates, terms & conditions, and governance policies in partnership with RevOps and Finance, serving as the final escalation authority for rep crediting disputes and policy exceptions

• Lead the annual rollout of sales compensation plans, rep plan acknowledgments, quota attainment auditing, and sales manager education on plan mechanics

• Track quota attainment distributions, pay-for-performance correlation, and payout ROI alongside RevOps data feeds to deliver performance insights to executive leadership

• Design and execute ad hoc compensation analyses, pay equity reviews, and executive reporting directly from core HRIS/SPM databases

• Partner with HR Operations to structure, configure, and maintain compensation data and structures within the HCM platform and in external databases (Excel, Google Sheets) as needed

• Provide operational backup for equity administration (grant processing, vesting tracking) during peak cycles in collaboration with the Corporate & Equity Compensation Manager

• 7+ years of progressive compensation experience, including hands-on experience designing, maintaining, and administering sales compensation plans

• Strong expertise in sales compensation mechanics (pay mix, quotas, accelerators, draw structures, crediting rules) and legal plan documentation

• Demonstrated experience managing high-volume, non-exempt populations and multi-state/multi-jurisdictional minimum wage compliance and zone-based wage grids

• Advanced data modeling skills in Excel/Google Sheets (nested formulas, pivot tables, scenario modeling) and direct reporting experience from HRIS/SPM systems

• Experience with Workday compensation module configuration and data maintenance

• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

• Experience supporting unionized populations or collective bargaining agreements

• Hands-on experience with Sales Performance Management (SPM) software (e.g., Salesforce, CaptivateIQ, Xactly, Varicent,