Manager, B2B Lead Generation Delivery

Job Title: Manager, B2B Lead Generation Delivery Job Description The Lead Factory Manager, B2B Lead Generation Delivery role is responsible for leading a team of operational lead generation specialists who support client acquisition, prospect identification, data enrichment, and sales pipeline development initiatives. This client-facing role serves as the primary liaison between clients, internal delivery teams, and lead generation operations resources to ensure high-quality prospect data, timely delivery, and achievement of program objectives. The ideal candidate possesses strong leadership experience in B2B lead generation, data operations, and prospect research. The ideal candidate combines strong analytical expertise with business acumen in B2B sales and demand generation environments. They must be skilled at managing client relationships, overseeing day-to-day delivery operations, maintaining data quality standards, and driving continuous process improvement across lead generation programs. They must be comfortable partnering directly with clients, managing stakeholder expectations, and coordinating cross-functional delivery teams to ensure successful execution of ICP delivery, testing, and key performance metrics.

Team Leadership & Operations Management ·        Lead, coach, and develop a team of operational data scrapers, lead generation specialists, and data scientists. ·        Establish performance goals, KPIs, and quality standards for data collection and lead generation activities. ·        Monitor team productivity, accuracy, and delivery performance. ·        Conduct regular performance reviews, coaching sessions, and career development planning. ·        Manage staffing, resource allocation, workload balancing, and operational planning. ·        Foster a culture of accountability, continuous improvement, and customer service excellence. Client Relationship Management ·        Act as the primary operational contact for assigned programs clients. ·        Lead client status meetings, internal performance reviews, and operational discussions. ·        Understand client target audience requirements, prospect criteria, and campaign objectives. ·        Communicate project status, risks, challenges, and recommendations to clients and internal stakeholders. ·        Build trusted relationships that support client satisfaction and long-term account growth. ·        Ensure all client deliverables meet agreed-upon quality and service level expectations. Lead Generation & Data Operations ·        Oversee prospect identification, account research, contact discovery, and data enrichment processes. ·        Ensure accurate collection, validation, and maintenance of prospect and company information. ·        Drive the development of high-quality lead lists that align with client-defined ideal customer profiles (ICPs). ·        Monitor lead generation effectiveness and implement process improvements to enhance results. ·        Ensure compliance with organizational policies, client requirements, and applicable data handling standards. ·        Collaborate with sales and marketing stakeholders to align lead generation strategies with business objectives. Quality Assurance & Data Governance ·        Establish and maintain data quality standards across lead generation operations. ·        Develop validation procedures to ensure completeness, accuracy, and consistency of prospect data. ·        Monitor quality metrics and implement corrective actions when performance gaps are identified. ·        Conduct regular audits of lead generation outputs and data enrichment activities. ·        Drive continuous improvement initiatives focused on operational efficiency and data accuracy. Cross-Functional Collaboration ·        Coordinate with internal