Manager, Distribution Center Analytics & Insights

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Data Analytics & Computational Sciences Job Sub Function: Business Intelligence Job Category: People Leader All Job Posting Locations: Jacksonville, Florida, United States of America Job Description: The Manager, Distribution Center Analytics & Insights is a Jacksonville-based, onsite role that will lead the team responsible for data, reporting, advanced analytics, and decision support for the Jacksonville Vision Care site, the highest-volume distribution center in the Johnson & Johnson network. The role also provides analytics leadership and support for the Surgical Vision business across North America, with occasional support for global analytics priorities. This leader will translate complex operational, financial, product, and customer data into clear insights that improve service, cost, productivity, inventory performance, and business decisions. The role requires a strong understanding of end-to-end distribution center operations, new product launches, product and cost-to-serve modeling, and an omnichannel customer service environment serving direct-to-patient, retail, distributor, ecommerce, and other customer channels. In addition to leading day-to-day analytics, the manager will play a critical role in a major operational transformation that includes opening an approximately one-million-square-foot, state-of-the-art distribution center in late 2027 and implementing a new Warehouse Management System (WMS). The successful candidate will combine analytics leadership, operational credibility, and disciplined change management to help design the future-state analytics ecosystem, prepare users for new tools and processes, support go-live readiness, and stabilize performance after deployment.

Analytics Strategy, Governance & Decision Support Set the analytics strategy and delivery roadmap for the Jacksonville Vision Care site and North America Surgical Vision business, while supporting selected global analytics priorities as needed; align priorities with Operations, Customer Service, Transportation, Finance, Commercial, New Product Introduction, Quality, Engineering, and Technology partners. Lead the design and governance of dashboards, scorecards, data products, models, and recurring business reviews that provide a trusted view of Jacksonville Vision Care operations, North America Surgical Vision performance, and relevant global analytics needs. Establish common data definitions, ownership, controls, and quality standards across source systems to improve accuracy, traceability, compliance, and confidence in decisions. Translate complex analyses into concise recommendations, scenarios, and executive-ready narratives that clearly identify business impact, risks, tradeoffs, and required actions. Prioritize the analytics portfolio based on customer value, operational risk, financial return, regulatory requirements, and available team capacity. Distribution Center Performance & Continuous Improvement Provide actionable insights across inbound, receiving, put-away, replenishment, inventory control, order release, picking, packing, shipping, returns, and exception