Senior Production Training Coordinator
ResMed
- Location
- Johor Bahru, Malaysia
- Work model
- On-Site
- Level
- Senior
- Posted
- Jul 18, 2026
About this role
Position
Summary The primary role of the Production & Assembly function is to manufacture, assemble, and package products while ensuring the highest standards of quality, safety, and operational excellence. Key deliverables include managing day-to-day production and planning activities, supporting changing business demands, operating and monitoring production equipment and processes, performing assembly operations, and conducting quality inspections on incoming and finished goods. Compliance with ResMed's Quality Management System, Occupational Health & Safety (OH&S), Good Manufacturing Practices (GMP), and regulatory requirements is essential. The Senior Production Training Coordinator is responsible for developing, driving, implementing , and continuously improving the manufacturing learning and capability framework to enhance employee competency, operational excellence, compliance, and organizational performance. This role partners closely with Production, Quality, Engineering, and Human Resources teams to identify capability gaps, develop competency frameworks, develop training solutions, and ensure effective knowledge transfer across manufacturing operations. The incumbent will provide strategic leadership for workforce capability development by overseeing learning governance, competency management, training administration, learning effectiveness, and continuous improvement initiatives, maintain training compliance records, develop learning pathways, establish training standards , drive continuous improvement initiatives, and support a culture of learning and development. The role requires a high level of professionalism, confidentiality, and stakeholder management.
Key Responsibilities
Training Strategy and Development Conduct Training Needs Analysis (TNA) through observations, employee assessments, surveys, interviews, and collaboration with functional leaders. Develop and maintain a manufacturing competency framework, including role-based competency requirements, qualification criteria, and structured learning pathways. Develop, implement, govern, and continuously improve manufacturing learning programs and capability development strategies that support business objectives , operational excellence, workforce readiness, and regulatory compliance. Design competency-based training curricula, materials, assessments, and learning pathways for production and support functions. Coordinate and manage training schedules, ensuring training activities are delivered effectively and in a timely manner . Identify and implement appropriate learning methodologies including classroom training, OJT, coaching, e-learning, blended learning, simulations, and competency assessments. Evaluate learning effectiveness using competency assessments, operational KPIs, quality metrics, employee performance, learner feedback, and business outcomes. Analyze learning analytics and workforce capability trends to identify skill gaps and recommend continuous improvement initiatives. Ensure training programs comply with Quality Management System (QMS), GMP, regulatory, and company requirements. Support employee onboarding, certification, recertification, multi-skilling, cross-training, and competency development programs. Training Operations and Administration Coordinate training logistics , including scheduling, venue arrangements, training resources, and attendance tracking. Maintain accurate and up-to-date training records, competencies , certifications, and training databases. Prepare and distribute training materials and ensure all required resources are available before training sessions. Monitor employee training compliance and follow up on overdue or mandatory training requirements. Generate, analyze, and present training dashboards, learning KPIs, compliance metrics,