Employee Services Operations Lead

AUSTRALIAN CITIZENSHIP REQUIRED FOR THIS POSITION: Yes RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: AU-Protected (Baseline) TRAVEL: Yes, 25% of the Time Description Shape the Future of People Operations Through Technology, Transformation and Continuous Improvement Are you a People Operations leader who enjoys solving complex challenges, driving continuous improvement and creating better experiences for employees and leaders? At Northrop Grumman Australia, we’re looking for a leader who can combine operational excellence with strategic thinking to help shape the future of our Employee Services function. This is a rare opportunity to lead an established team while driving enterprise-wide improvements across HR technology, service delivery, employee experience and process optimisation. Working at the centre of our People & Culture function, you’ll influence how employees and leaders engage with people systems, information and services across the entire employee lifecycle. Available due to an internal promotion, this role offers the opportunity to make a genuine impact while building on strong operational foundations and helping define the future direction of Employee Services. Why Join Us? This is an opportunity to influence how People & Culture services are delivered across a growing, technology-driven global organisation. You’ll enjoy: Lead enterprise-wide transformation and continuous improvement initiatives Influencing employee and leader experiences across the full employee lifecycle Purchased annual leave options Professional development including further education support, leadership programs and industry memberships Salary packaging including novated leasing Generous paid parental leave (18 weeks) Volunteer and enhanced Reservist Leave Comprehensive Health and wellbeing programs Most importantly, you’ll join a team that actively promotes internal mobility and invests in the growth and development of its people.   About the Opportunity Reporting to the People & Culture leadership team, you’ll lead the Employee Services function and drive the organisation’s People Operations improvement agenda. You'll set the strategic direction of Employee Services, ensuring the function continues to evolve to meet the changing needs of employees, leaders and the business. This role is ideally suited to someone who thrives in fast-paced environments, is energised by complexity and enjoys balancing operational leadership with strategic improvement initiatives. You will lead initiatives across: Employee Services and People Operations HR Technology and Digital Transformation Continuous Improvement and Process Redesign Employee and Leader Experience Reporting, Analytics and Workforce Insights Knowledge Management and Information Accessibility Governance, Compliance and Operational Excellence A key focus of the role will be identifying opportunities to create efficiencies through technology, automation and self-service capability, enabling the People & Culture team to focus on delivering greater strategic value to the business.

Lead the Employee Services function and establish a clear vision for operational excellence and continuous improvement Drive enterprise-wide initiatives that improve employee experiences and service delivery outcomes Partner with stakeholders across the business to identify, prioritise and deliver transformational improvements Lead the optimisation, implementation and adoption of HR technology solutions Expand self-service capability through improved systems, workflows, communications and knowledge resources Oversee workforce reporting, analytics and governance activities to support informed decision-making   About You You're an experienced HR Operations or People Operations leader who thrives on solving problems, improving processes and helping teams perform at their best. You’ll bring: Ability to obtain and maintain an AGSVA security clearance