Senior Consultant - Legal Solutions

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $75,500.00 - $124,700.00 Target Openings 1 What Is the Opportunity? The Legal Solutions Center is a specialized team within Business Insurance – Legal Services, where non-attorney legal professionals apply sharp judgment, deep subject matter expertise, and a commitment to continuous improvement to support attorneys and business partners across compliance, product, marketing, and underwriting. As a Senior Consultant, you will independently manage a sophisticated and varied portfolio — from regulatory research and compliance-workflow management to the stewardship of regulated processes and contract review — with minimal oversight. You lead projects that advance the team's strategic priorities, and you are comfortable stepping into a leadership role within the team. You lead by example, willingly share your knowledge, and invest in the growth of colleagues without losing sight of your own contributions or the collaborative spirit that makes the team work. You bring proven paralegal or compliance experience, strong critical thinking, and the organizational discipline to manage competing priorities without close supervision. You communicate clearly with both legal and business audiences, and you take ownership of your work from start to finish. You also use AI tools critically in day-to-day work — validating machine-generated output against source authority, curating reliable reference knowledge, and refining prompts to get dependable results. You are ready to help encode and steward the team's regulated workflows as we move from exploring AI to integrating it responsibly into daily work. If you want to do meaningful legal support work as AI reshapes the profession, consider joining our team. What Will You Do? Develop and maintain relationships with attorneys, other legal and compliance professionals and internal business partners to facilitate effective teamwork, communication, and client focus. Act as a Subject Matter Expert by navigating Travelers’ internal BI systems and providing advice and guidance to business units and clients regarding internal business policies. Lead projects by coordinating people and resources, laying out a timeline for completion, and managing workflow. Develop procedures for client areas that include identifying, evaluating, and balancing client risks, as well as cost-effective strategies for attorneys and business partners. Identify and implement ways to streamline practices, increase efficiencies, and reduce costs. Review, monitor, and evaluate the team’s work to ensure consistent compliance with internal policies and practices and provide training as needed. Conduct complex legal research on broad topics and present relevant information to attorneys and compliance professionals. Perform other duties as assigned. What Will Our Ideal Candidate Have? Bachelor’s Degree. Paralegal Certificate. Seven years working as a legal professional or related industry experience. Exceptional written and verbal communication