Processor

✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.

✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage.

✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers.

✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.

✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture.

Local or 100% Remote

Point is looking for a Processor to join our team. You'll collect, review, and verify documents to close Home Equity Investments (HEIs), assist homeowners with their queries, and ensure all conditions are met for a smooth closing process. You’ll work closely with title companies, cure title issues, and protect Point's lien position by managing title reports, payoffs, and documentation before closing

• Review title reports for accuracy, completeness, and eligibility.

• Work with cross-functional teams (account managers, underwriters, and closers) to successfully bring an application to a close.

• Review entity documents, trust documents, and divorce decrees to determine proper curative steps to ensure a clear title.

• Use skillset and knowledge of curative clearance to obtain the documentation required to clear title report and secure Point’s lien position.

• Review and manage the processor pipeline within the set SLA.

• Clearly communicate with homeowners, title agencies, docket partners, and outside agencies (cities, counties, government agencies, debt collection agencies, and third-party vendors).

• Support pre-closing activities, including obtaining evidence of insurance, updated payoffs, checking fees input by underwriting, reviewing the entire body of documentation for anything missing or inaccurate, verifying ownership, and communicating closing steps to every homeowner.

• Meet or exceed daily and monthly goals, including CTC volume, title grade clearance, speed SLA's, and Quality expectations.

• 2+ years of U.S. mortgage processing or title curative experience preferred with an understanding of various title issues and curative measures (e.g., tax liens, probate).

• Experience with US mortgage modifications is a plus.

• Knowledge of common credit underwriting standards; ability to evaluate income, assets, and title reports.

• Familiarity with mortgage modifications and resolving title issues (e.g., tax liens, probate) is a plus.

• Proficiency with Microsoft Office or Google Sheets, with strong computer proficiency in a paperless environment.

• Excellent written and verbal communication skills with a focus on delivering excellent customer service.

• Self-motivated and organized for remote work.

• Highly organized, detail-oriented, and adaptable to evolving processes.

• Excitement about joining a later-stage tech company, with