Accounts Receivable Senior

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.   You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra.

The Senior Accounts Receivable Specialist is a position within the Finance organization with the primary focus on debt settlement through cash collection, dispute resolution in collaboration with internal teams at Zebra, and active participation in continuous process improvement. This role is responsible for an assigned portfolio of large and strategic business customers and reports directly to the Accounts Receivable Supervisor.

Monitors and actively manages portfolio of customer accounts Identifies and resolves overdue invoices and discrepancies Ensures that customer payments are processed correctly Communicates via e-mail and telephone with external and internal customers (Sales, Finance, Order Management, Contract Services, Repairs, etc.) and stakeholders Investigates and resolves ad hoc customer queries Cooperates with Credit team to mitigate risk Provides input to reporting such as Cash Forecast and Bad Debt Reserve Regularly reports on delinquent customer accounts to supervisor Reviews and releases orders on hold according to the Global Credit Policy Maintains regular notes on delinquency for audit purposes Determines if customers are eligible to receive a refund Plays an active role in a goal-oriented and supportive team environment Makes recommendations to improve collections processes Actively participates in transitions, integrations, and other assigned projects within Accounts Receivable Operates as the first level escalation point for junior team members Provides training and guidance to new hires Serves as a backup for supervisor Requirements: Advanced level of written and spoken English (B2) Advanced knowledge of computers and MS office (Outlook, Excel, Word, PowerPoint) Strong organizational skills with attention to detail Ability to work individually and in a team environment Strong time management skill Ability to deliver to deadlines and work under pressure Adaptable and able to work within a change-oriented environment High school diploma 2 years of work experience is required. More than 2 years of experience is preferred Benefits: 5 weeks of vacation, 5 sick days and 4 volunteer days paid off.  Multisport card at a reduced price.  Meal contribution.  Monthly contribution 1000 CZK/month in the form of credits on your Benefit plus card with cafeteria system where you can choose from wide range of activities/benefits from Health, Sports, Travel, Wellness, Development, Culture up to company Language courses.  Training and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departments.  Annual bonuses based on financial results.  Yearly salary increases according to individual performance.  Employee referral bonus for bringing New Talent to Zebra.  Free beverages and fruit days (coffee, tea, milk available in our kitchenette).  Life & Pension insurance contribution.  New modern and multifunctional workplace at Vlněna Office park in the city centre   Discount at our partners (Banks, HP, Dell, Microsoft Office).  Incentive Compensation: In addition to base pay, Zebra offers this