Senior Associate, Product Management, Axon Human Intervention

Senior Associate, Product Management, Axon Human Intervention Product Management  Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you   In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas : Human Centered   You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test Business Focused  Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk Technology Driven  You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology  You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy Transformational Leadership   By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert About the Team We are seeking Product Managers to work on Axon, a Capital One developed platform that drives customer and agent experiences whenever human intervention is required to ensure we make the right decision. Our team owns a critical portion of our credit card acquisitions business, managing all exception scenarios where human action is required to resolve a decision. Our vision centers on unlocking growth and reducing friction by making these interventions immediate and seamless. As part of the team, you will help understand our users' needs, define the direction of the platform, and scale emerging technologies for enterprise usage alongside an amazing team. In this role, you will collaborate with internal business customers, architects, engineers, analysts, process, and operations leaders to define the Axon product strategy. We are seeking Product Managers who are motivated to develop elegant, modernized solutions that simplify platform maintenance while creating great experiences for internal users and Capital One customers. We want you if you are:   Intellectually Curious . You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re