HR Learning Manager

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.      Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration.   If you’re looking for a challenge and meaningful role, you’re in the right place.   About you and the role As a HR Learning Manager based out in Navi Mumbai, you will l ead the Mumbai Learning Services team to execute on learning administration, content management, and Learning Management System (LMS) reporting — delivering defined service levels for the enterprise and serving as the operational backbone of the centralized Learning & Development (L&D) model. ​ Key Responsibilities Lead and develop Mumbai Learning Services team — performance management, skill development, and team capacity planning ​ Oversee delivery of all learner support and administrative SLAs — access provisioning , RTW reinstatement, enrollment resolution, training plan management ​ Manage content setup operations — new course setup, bulk updates, content archiving, lifecycle management execution ​ Produce and deliver standard compliance reports and LMS analytics on defined cadence ​ Manage team workload and capacity — flag demand spikes, resource constraints, and automation opportunities to LMS Management ​ Escalate systemic process failures or SLA breaches to LMS Management and E2E Process roles ​ Partner with LMS Management on Workday Learning administration — ensure team is trained and certified on platform ​ Qualifications Bachelor's/ Master's degree with HR Specialization. 10-12 years of relevant experience in HR with at least 3 years of experience in leading offshore or shared services teams in HR . ​ Strong operational management — SLA tracking, capacity planning, performance management ​ Work experience in MNC and LMS administration expertise will be an added advantage ​ Your Skills Critical Thinking Adaptability Change Management Clear Communication Continuous Improvement Additional notes: Relocation assistance is not available with this position. The ability to accommodate flexible schedule aligned with international time Zone is essential. Benefits – What Dow offers you   We invest in you.    Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.   Here are just a few highlights of what you would be offered as a Dow employee:  Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.  Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.  Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.  Employee stock purchase programs (availability varies depending on location). Student Debt Retirement Savings Match Program (U.S. only). Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match. Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.