Learning Programs Associate

As a Learning Programs Associate within CIB Experience Design, you will support end-to-end delivery and scaling of learning across the Experience Design community, ensuring learning programs are relevant, well-executed, and adopted in day-to-day practice. You will partner closely with design practitioners and stakeholders to facilitate line-of-business tailored learning, coordinate the learning community, and translate feedback into measurable improvements across learning programs and adoption. We are looking for a proactive, highly organized, collaborative teammate who communicates with clarity, exercises strong judgment in ambiguity, and brings genuine interest in human-centered learning.

Coordinate end-to-end learning delivery across Experience Design, including planning, scheduling, materials readiness, and logistics.

Accelerate AI learning transformation by delivering role-based, use-case-driven learning that supports practical adoption in day-to-day design