Avionics Technical Service Representative

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.   Job Title: Avionics Technical Service Representative Job Location: Bagotvil le, QC Job Code: 43959 Job Schedule: Day Shift Compensation Range: Between $101,000   - $151,000   CDN annually   Under the Bagotville Site Manager, the Avionics Technical Support Representative is responsible to provide technical Service and Expertise in the field of avionic CF-18 systems and equipment to First and Second line maintenance Units and technicians and solve/liaise Technical problems/issues with the associated and authorised establishments. The incumbent is also responsible to liaise with various stakeholders with troubleshooting, unserviceability rectification and modification implementation.  We are looking for a person with a strong CF-18 Avionics background to join our team of Technical Support Representatives currently in place.   Essential Functions: Provide technical specialist assistance to maintenance managers, technicians and operators on problems with the CF-18 aircraft avionics systems; Assist maintainers at all levels in researching and interpreting CFTO, and exploiting other reference tools such as Master Parts File, Maintenance Record Set, NAVAIR, drawings, etc.; Assist when Avionics installation problems occur; Participate in the validation/verification of new modifications or special inspections; Assist in the resolution of difficult, unusual or unforeseen problems with aircraft/systems. Conduct technical research and participate in the design of system enhancements and modifications; Keep the local CF-18 community informed of the latest trends and developments regarding all technical issues via written and verbal communications; Conduct technical surveys/evaluations at Unit level, as requested by the CF-18 WSM office and/or MOB maintenance managers as well as L3Harris MAS Operations, Material Management and Engineering; Provide on-site coordination and intermediary liaison between L3Harris, LCMM, CF-18 WSM, other technical authorities and aircraft maintenance personnel of all levels at Units; Assist with the management, use and training of the CF-18 databases and publications and prepare and submit publication discrepancy reports (PDR); Keep current with current and new technologies (hardware / software) which might benefit the CF-18 community Assist DND Units and Wing Flight Safety offices with investigations of incidents & accidents; and, contribute in the documentation of failure reports and/or Unsatisfactory Condition Reports; Assist/complement the other TSRs in the accomplishment of their duties; Carry out duties as directed by the Site Manager and L3 Harris   Qualifications: College degree or University degree in a relevant subject or equivalent experience in the field of the CF188 Hornet Avionics; Ten (10) years of experience in a CF188 Operational Unit; Maintain current Level A Maintenance Authorizations on the CF188 (1st and 2nd Line) in Avionics Systems; Knowledge of all Cf-18 Hornet Aircraft Systems (AVN, AVS, and ACS) Knowledge of SAP; Knowledge of MS Office (Word, Excel, PowerPoint); Detailed knowledge of IETM, DMS/MRS Being customer oriented service and results while adopting an approach integrates with the organization's values; Good oral and written communication skills in