Senior Site Reliability Engineer - CTJ - Poly

Want to work on the control plane for Azure itself? Our team owns Azure Resource Manager, the system every customer and service depends on to deploy, manage, and organize resources. We build large-scale, fault-tolerant distributed systems that define how Azure operates, from resource lifecycle and access control to global inventory and governance. Our team fosters a collaborative environment and builds upon each other’s ideas, to deliver world-class customer value at a rapid pace. We empower engineers to deliver creative solutions through bottoms-up innovation. This is a fun environment and a great opportunity to work on something highly strategic to Microsoft and extremely relevant in the industry. We’re looking for a Senior Site Reliability Engineer and a leader passionate about delivering value to customers in mission critical environments, who enjoys a growth hacking culture, and is eager to play a part in one of the most important long games for Microsoft. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of psychological safety where everyone can thrive at work.

Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate. Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of service fabric services while also driving consistency in monitoring and operations at scale Drives development of design documents for a product, application, service, or platform. Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI). Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items. Take full ownership of assigned services, actively contributing to its enhancement across all cloud environments. Ensure the service maintains parity with the commercial cloud, delivering high support standards for customers. Participate in the service lifecycle, including design, development, deployment, and maintenance. Collaborate with cross-functional teams to uphold the highest standards of quality and performance. Engage in continuous improvement initiatives to enhance the service's capabilities and user experience. Identify opportunities for automation and optimization within the cloud to better support customers. This includes evaluating current processes and workflows to pinpoint inefficiencies and areas for enhancement. Design and implement automation solutions to streamline operations, reduce manual effort, and improve overall service delivery. Focus on optimizing existing systems and processes to boost performance and customer satisfaction. Embody our  culture  and  values .

Required Qualifications: Master's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical experience in software engineering, network engineering, or systems administration OR equivalent experience.  Other Requirements:  Security Clearance Requirements:  Candidates must