Technical Enablement Architect

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Are you the person others turn to when they need to understand complex technologies, architect solutions, or explain the "why" behind a product strategy? As a Technical Enablement Architect at Palo Alto Networks, you will serve as the primary subject matter expert for our portfolios. Partnering closely with Product Management, Engineering, Technical Marketing, and GTM leadership, you will translate complex technologies into scalable programs that accelerate field readiness, product adoption, and technical success. This role is ideal for a technical expert who enjoys solving complex problems and influencing technical outcomes at scale. You will help shape how technical knowledge is transferred across the organization, enabling teams worldwide to effectively position, architect, and deploy our solutions.

Architect and drive the NetSec and SASE readiness strategy and multi-quarter enablement roadmap. Architect role-based learning journeys, including instructor-led training, digital learning, labs, simulations, certifications, and AI-powered learning experiences. Define technical proficiency standards and readiness metrics for new products and technologies. Lead readiness planning for major product launches, ensuring learning assets and certifications are available prior to General Availability. Design certification frameworks, assessments, labs, and mastery programs that drive technical excellence. Deliver technical presentations and workshops while serving as a trusted advisor across the Network Security and SASE ecosystem. Use field feedback, performance metrics, and business outcomes to continuously improve readiness programs.

Required Qualifications 7+ years of experience in a customer-facing, technical, or enablement-focused role such as Systems Engineering, Solution Architecture, Professional Services, Technical Marketing with expertise in Network Security, SASE and/or SecOps technologies. Hands-on experience designing, deploying, troubleshooting, or supporting enterprise security solutions. Strong presentation and facilitation skills, with experience delivering technical content to diverse audiences. Demonstrated ability to simplify complex technical concepts and translate them into scalable learning experiences, technical guidance, or best practices. Proven ability to build credibility and trusted relationships with technical practitioners, managers, and senior leaders. Experience creating or delivering technical training, enablement programs, certifications, workshops, or other knowledge-sharing initiatives. Demonstrated proficiency with generative AI tools and AI-powered learning, productivity, or enablement platforms. Ability to travel up