Sr Associate, Dasher & Logistics - Dasher Financial Strategy & Operations

The Dasher & Logistics team supports the millions of Dashers who power DoorDash’s marketplace. We’re building the world’s leading last-mile logistics platform — and to succeed, we’ll need to disrupt ourselves along the way. The Dasher Financial team is one such disruption: we are building fintech products that best serve the needs of Dashers and gig workers like them.

From instant access to earnings, to innovative bill pay and savings products, to credit-building tools, our goal is to create the financial system of record for Dashers. We are early in this journey — launching and scaling zero-to-one products that redefine how Dashers interact with their money.

We are looking for a Senior Associate, Strategy & Operations to launch and scale a new debt paydown product for Dashers. Dashers connect their debt accounts, choose one to focus on, and automatically route a share of every dash payout into paying it down.

A pilot proved the behavioral loop works: pick a goal, earmark money from each dash, pay it down frequently. Your job is to turn that into a product that runs at scale — which means real money moving out of Dashers’ accounts to their lenders every day, correctly and defensibly. To deliver on that promise, we need an operator who can hold compliance, reconciliation, and the Dasher experience in their head at the same time.

• Own launch readiness end-to-end: drive the financial compliance review to sign-off and close out funds-flow documentation with Treasury and Technical Accounting.

• Build the operational backbone the product runs on — daily reconciliation between what we debit, what we wire, and what actually reaches lenders — plus the support playbook for failed, returned, and misapplied payments.

• Make the policy calls that have no precedent yet: payment caps and floors, routing limits, and how we handle a payment already sent against a payout that later reverses.

• Own the phased rollout and the measurement that proves it worked — sequencing, FAQs, support enablement, and the instrumentation behind the 12-week debt-reduction readout.

Dasher Financial is an ambitious bet - building fintech products for the future of work. The problems here are concrete and mostly unsolved: what to do when a lender posts a payment late, when a balance is stale at the moment we pay, or when a payout reverses after the money is already gone. For someone with a proven track record of owning ambiguous problems end-to-end who wants to grow into a general manager, this is a rare opportunity to learn by doing in a zero-to-one environment.

You’re excited about this opportunity because you will…

• Analyze & problem-solve: Break down the unsolved questions in a live money-movement product — stale balances, late lender postings, reversed payouts — and turn them into decisions with owners.

• Drive execution: Own the launch readiness work that determines whether this ships: compliance sign-off, funds flow, and daily reconciliation.

• Experiment & learn: Instrument the 12-week debt-reduction readout and the counter-metrics that show whether debt is genuinely going down or just moving around.

• Collaborate: Work cross-functionally with Product, Engineering, Design, Analytics, Legal, and Treasury to launch and scale