Operations Analyst II

Salary Range: : $60,000-$80,000 Job Posting End Date: October 23, 2026   We’ve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all… The Aflac Way .   Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.   Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.     Worker Designation  – This role is  hybrid . This means you will be expected to report to one of our Aflac offices located in Columbus, GA for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.    What does it take to be successful at Aflac?

Acting with Integrity Communicating Effectively Pursuing Self-Development Serving Customers Supporting Change Supporting Organizational Goals Working with Diverse Populations

What does it take to be successful in this role? • Experience and proficiency using Microsoft Office software, including basic experience using Access and Word; and intermediate experience using Excel and PowerPoint   • Experience in using Tableau Dashboard Software preferred    • Experience using Minitab, SPSS, or Excel Toolpak   • Knowledge and skill performing statistical analysis   • Knowledge and skill in business case preparation and business requirement definition   • Knowledge and skill performing cost benefit analysis; data trend analysis and interpretation; performance analysis and forecasting; and process modeling, analysis and documentation   Education & Experience Required

Bachelor's Degree job related field  Two or more years of work-related experience

Or an equivalent combination of education and experience   Education & Experience Preferred

A minimum of two years of projects management/process experience

Principal Duties & Responsibilities • Coordinates administrative and logistical details associates with the day-to-day operations of the business unit; Assists management in gathering, interpreting and comparing benchmarking data to the company’s operations; performs statistical analysis    • Develops and documents standards for the use, control, updating and maintenance of databases; develops appropriate analytical models and reports to support informed decision-making; performs research and provides insight and recommendations    • Acts as a liaison between the department and/or divisions; provide recommendations for new and revised business policies, procedures, and practices; collects, organizes, analyzes, and prepares reports for management; develops staffing model scenarios for administrative business areas    • Handles staffing, capacity, and space planning for administrative business areas; provides relevant subject matter expertise; performs analysis related to budgeting, expenses, and forecasting    • Conducts data modeling and analysis; develops and maintains databases; assists department management with the preparation of departmental budgets    • Assists with building department performance, planning future divisional goals and organizational structure, incorporating quality and productivity improvements   • Develops and modifies staffing, planning, forecasting, budgeting and reporting processes as needed; leads special projects and the development of executive level presentations   • Synthesizes reports and information to provide clear and