Operations Specialist

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This position provides customer service, conducts research, prepares reports, and identifies opportunities to improve processes. He/She provides customers with information on new products, product and service enhancements, center transfer, opener and closer processes, product-specific issues, and missed metrics to keep customers well-informed and to maintain customer satisfaction. This position performs other tasks as requested. Employee Type:   Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.