Senior Transportation Coordinator

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Daily Operations with a focus on client requirements Support all operations under client's policy, Transportation team instructions and support to monitor vendors full compliance with all local and governmental regulations and legislations. Familiar with shuttle bus operations and respond in the first instance to any fault reports or service requests, and action accordingly by arranging repairs and maintenance as deemed necessary. Work with contractors to provide safe, clean and orderly operation of transportation service. Worked with the on-site service team for internal courier pick up and delivery on time / user communication for lost and found / Parking and other related to transportation services support. Daily operation data entry and document retention (figures, equipment listings etc.) Understand the client's shuttle bus requirements for the off-site event and connect with the vendor to provide transportation service. Ensure pertaining to the signages, insurance and all necessary documents are up to date. Be an effective communicator with clients, tenants and contractors and submit related applications to Landlord Support accurate generation of passengers usage rate, statistics and chart. Accounting and finance support. Ensure the payment request from the vendor and invoice submission timely. Ensure that any risk management/essential safety measure issues are appropriately addressed and actioned in consultation with the direct manager. Adhere to escalation and incident reporting procedures.  Innovation towards Transportation experience excellence Understand emergency SOP and support during shuttle bus operating hours when needed.  Have a varied and creative thought process on various services for the users and transport operations to ensure a positive experience for the employee journey. Be able to work flexibly to interact with the different teams, eager to learn and keep on improving working skills. Assist to collect user satisfaction, random inspections for the equipment on vehicle/drivers to ensure correct transport operations are upheld. Ad-hoc tasks provided by the transportation manager. Transportation Internal communication messages delivery Support manager to produce an cross site internal communications to deliver the message to client properly Manage the platform and e-board to ensure internal communications across all mediums  Communication via Mobile APP/Website/Email/Chat to employees in regards to publishing safety advisories or intimating change in schedule/ operating procedures. Core Competence Any Graduate with three years of min exp in administration management Good people skills and ability to interact with a wide range of client staff and demands Good PC skill (either Microsoft offices, G Suite, Mac) and able to manage daily activities using various system Fluent English read and writing ability Creative & Innovation & accountability Judgement and informed decision/Result-driven & problem solving Employee specification Passion for quality – has an eye for detail to make sure the best delivery of services Self-motivated and personal development. Passionate about learning new things, joining training courses and events Dependable - effectively deal with stressful situations, confident & energetic Flexible – able to adapt to rapidly changing situations and strong customer service focus. Exhibits honesty