Coordinator OTC Helpdesk
Hilton
Memphis, TN, United StatesMid
Sign in to applyVerified 2h ago
- Location
- Memphis, TN, United States
- Work model
- On-Site
- Level
- Mid
- Posted
- Aug 17, 2026
About this role
This is your chance to be part of a Finance Team that is a critical business partner that manages all global activities related to financial performance, accounting, tax, forecasting, risk management, and asset management. As a Coordinator, OTC Hotel Accounting, reporting to the Team Lead, OTC Hotel Accounting, you will manage incoming Help Desk calls, emails, and voicemails. Your responsibilities will include resolving accounts receivable and guest disputes. These disputes are transient in nature. You will also post payments received from Group Catering and Event Sales clients in the advance deposit database. Additionally, you will process guest refunds and support collections activities.