Corporate Receptionist
Jones Lang LaSalle
- Location
- Melbourne, VIC
- Work model
- On-Site
- Level
- Mid
- Posted
- 8h ago
About this role
JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. What this opportunity involves: As a Corporate Receptionist at JLL, you'll be at the heart of creating exceptional client experiences every day through enhanced engagement, proactive communication, and high-touch service within a premium corporate environment. This role is about more than greeting visitors—it's about shaping a brighter way for our clients and creating a hospitality-focused workplace that reflects both the JLL and AustralianSuper brands to the highest standard. You'll be the welcoming face who anticipates needs, delivers seamless service, and ensures every interaction leaves a lasting positive impression. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and this client-facing role offers the perfect opportunity to combine your passion for service, brilliant people skills, and enthusiasm for innovation. You'll implement our experience program on-site, acting as a central point of contact while maintaining an environment that is safe, clean, organized, and always reflective of our brand standards. What sets JLL apart is our culture of collaboration, and in this role, you'll partner closely with service teams, clients, and colleagues to provide superior service delivery while advancing your own personal and professional skills. An overview of the role: Enthusiastically welcome guests, anticipate their needs, and assist with arrivals, departures, and office orientations in a manner that makes everyone feel warmly welcomed and supported Demonstrate confidence, professionalism, and exceptional customer service skills as you engage with visitors, employees, and callers, acting as a trusted resource for campus information, wayfinding, and activities Actively monitor and maintain the front desk and surroundings to ensure a safe, clean, and organized environment that reflects JLL and AustralianSuper brand standards at all times Provide a hotel-style 'hosted' arrival experience for guests and visitors, including visitor registration support and prompt switchboard operation to ensure all inquiries are directed seamlessly Coordinate conference and meeting room scheduling, including room setups for training sessions, town hall meetings, and events, while supporting food and beverage services for managed spaces Conduct regular floor walks of the tenancy to ensure premises and equipment are safe, functional, and presentable, logging support requests when issues are identified Manage the induction of all contractors on-site, receive and distribute incoming and outgoing deliveries, and support security in managing access card processes Assist the workplace team with invoice processing, financial tracking, and ensuring all supplies—from stationery to whiteboards—are stocked and maintained Support emergency response requirements and function as a