Loan Administrator II
Bank of America
- Location
- Jacksonville
- Work model
- On-Site
- Level
- Mid
- H-1B history
- 278 approvals (FY2023)
- Posted
- Aug 27, 2026
About this role
Job Description
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description
This job is responsible for managing collateralized debt obligations and issue tracker reports to perfect, monitor and release the bank's collateral. Key responsibilities include maintaining control of the bank's collateral through accurate booking on the system of record (SOR). Job expectations include setting up and standardizing collateral files, preparing and reviewing tickler and exception tracking data, reviewing insurance adequacy, monitoring evidence of insurance and maintaining and/or releasing lien position for collateral.
Responsibilities
Maintains data accuracy and completes all collateral processes timely Receives incoming loan files and reviews for compliance with bank and federal guidelines Maintains relationships with Relationship Administrators to ensure efficient and high-quality loan processing Gives technical advice and guidance to business units and interdisciplinary teams on projects Maintains systems of record for continued monitoring of collateral and insurance Works in a paperless environment and adheres to compliance guidelines Promotes collaboration and communicates with impact; learns and adapts quickly; holds self and others accountable for high performance standards Job Description: The Loan Administrator monitors and actively manages outstanding collateral and loan documentation exceptions resulting from new loan originations and modifications. This role researches exceptions, follows up with business partners to obtain missing or corrected documentation, validates received documents for accuracy and completeness, and coordinates exception clearance with Collateral Booking to reduce risk exposure and ensure timely resolution of outstanding items.
Responsibilities
Navigates and researches across multiple systems of record (Loan IQ, Credit Center), workflow applications, online public records, and SharePoint-based tracking tools to support exception resolution activities. Manages a portfolio of collateral and documentation exceptions by monitoring inventory, assessing risk and exposure, prioritizing work based on due dates, and driving timely resolution through consistent follow-up. Reviews credit approvals, loan documentation, UCC filings, security agreements, title information, and other collateral records to assess exception validity, identify potential risk to the Bank's collateral position, and determine appropriate resolution paths. Analyzes collateral perfection, lien priority, and