Sr Product Manager, Knowledge Management

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Technology Product & Platform Management Job Sub Function: Technical Product Management Job Category: Scientific/Technology All Job Posting Locations: New Brunswick, New Jersey, United States of America Job Description: Johnson & Johnson Services, Inc. is   recruiting for   the   Senior   Product Manager,   Knowledge Management ,   located   in   New Brunswick, NJ .     HR Data & Intelligence sits at the heart of Johnson & Johnson’s HR Digital ecosystem, architecting the intelligence layer that shapes how the company understands, engages, and mobilizes its global workforce. This organization builds and operationalizes enterprise-scale data, analytics, and AI capabilities that do more than inform decisions—they reshape how HR plans, predicts, personalizes, and performs. By unifying data science, employee listening, knowledge management, and responsible AI, HR Data & Intelligence is transforming workforce signals into strategic advantage, ensuring HR is not only insight-led and future-ready, but a trusted steward of ethical, human-centered intelligence at scale .     Within this ecosystem, Data Services is the business-owned data platform capability that ensures HR data is trusted, scalable, and analytics-ready.     The   Senior   Product Manager, Knowledge Management   is responsible for   operationalizing Johnson & Johnson’s HR Knowledge   Management   Strategy by bringing authoritative,   AI ‑ ready   HR knowledge to life across prioritized   HR   use cases. Reporting to the Head of Data Science Services, this role translates enterprise standards for HR knowledge—authority, structure, lifecycle, quality, and reuse—into   day ‑ to ‑ day   execution that enables trusted   self ‑ service , consistent decisioning, and scalable   AI-powered   HR experiences.     Th e   Senior   Product Manager, Knowledge Management   partners closely with HR domain   business proces s   owners ,   Product Management , and   other   Data & Intelligence teams to ensure HR knowledge is authoritative, findable, current, and reusable across channels, including   AI ‑ enabled   workflows. The   role   is accountable for making   the strategy   real— implementing   tooling,   driving adoption, enforcing standards, enabling domain ownership, and ensuring   high ‑ value   HR knowledge is eligible for safe reuse at scale.     Operating at the intersection of knowledge architecture, governance, and experience delivery, this role plays a critical part in transforming HR knowledge from static content into a durable enterprise capability that improves employee experience, reduces risk, and enables the future of HR.

Partner with HR and business leaders to shape and clarify high‑impact workforce and talent questions, translating business context into well‑defined analytical problem statements and testable hypotheses.   Apply rigorous quantitative and qualitative methods to generate credible, decision‑relevant people insights across   HR   domains   Identify   patterns and insights with repeatable value,