Scrum Master for Digital Workplace

Job Title - Scrum Master for Digital Workplace Preferred Location - Bangalore/Hyderabad, India Full time/Part Time - Full Time Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

Description The Scrum Master – Network Services will support Agile execution for Network and Connectivity teams, ensuring structured delivery of initiatives across enterprise network services. This role requires deep appreciation of network infrastructure combined with strong Scrum Master capabilities to bring discipline, visibility, and execution rigor to complex infrastructure programs.

Serve as Scrum Master for Network Services Agile teams, including LAN, WAN, Data Center Networking, and Network Security initiatives. Facilitate all Agile ceremonies and ensure consistent sprint execution and delivery cadence. Work closely with Network Architects, Engineers, and Operations teams to plan and execute work effectively. Manage dependencies across infrastructure, security, and application teams. Remove delivery impediments related to vendor coordination, change windows, and operational constraints. Track and report Agile metrics to leadership, highlighting risks, dependencies, and delivery health. Support hybrid delivery models, combining Agile execution with traditional project milestones where required. Promote continuous improvement and Agile maturity within network-focused teams.

Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field. 7–10 years of experience in IT, with strong exposure to Network Infrastructure environments. 3+ years of experience as a Scrum Master supporting Network or Core Infrastructure teams. Solid understanding of Enterprise Network Services (LAN, WAN, SD-WAN, Data Center Networks, Firewalls). Experience operating in regulated, large-scale enterprise environments. Certifications (Mandatory) Experience operating in regulated, large-scale enterprise environments.

Exposure to network transformation or modernization programs. Familiarity with ITIL / ITSM processes and Change Management. Experience working with multiple vendors and global service providers. Strong leadership presence with the ability to influence without authority. Common Behavioral Expectations Strong execution mindset with attention to delivery discipline. Ability to operate effectively in ambiguity and complex environments. Excellent communication skills across technical and non-technical stakeholders. Comfortable working with globally distributed teams across time zones.

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary. Have peace of mind and body with our health insurance Make yourself a priority with flexible schedules and leave Policy Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Program. Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves