Analyst - EDI and Supply Chain

Innovate in Bengaluru This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience.        About Lowe’s Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. About Lowe’s India Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India About the Team The Electronic Data Interchange (EDI) team plays a critical role in enabling the seamless exchange of supply chain information between Lowe’s and our vendor partners. We manage the end-to-end EDI vendor lifecycle, from onboarding and testing through production support and issue resolution. The team works closely with vendors, Merchandising, Inventory Fulfillment, Technology, and other  partners to ensure transactions are accurate, timely, and meet Lowe’s EDI requirements. We also monitor key EDI platforms, identify and resolve transaction or system issues, and help maintain the quality of data flowing into downstream business systems. Through this work, the team helps enable reliable order execution, product visibility, and a better customer experience.

An Electronic Data Interchange Analyst is responsible for determining system outages that impact service for electronic commerce transactions. (i.e., business applications, BizLink, Nexus®). Once an issue has been determined, the appropriate escalation and resolution of any issues. Another responsibility is to collaborate with Merchandising and other teams to ensure vendors are set up, tested, and moved to production by the time orders are ready to be placed. Overcoming vendor delays in this process requires a great deal of finesse, encouragement & cheerleading. Once a vendor has moved from test to production, resolving issues with EDI standards and adherence to Lowe's EDI requirements requires a coordinator to work with the vendor to resolve issues in the setup of their internal processes and in many cases requires their assistance to work with a Merchandiser or Inventory Fulfillment person to tweak the way their programs are set up to send/receive the appropriate information from the vendor. Ensuring the validity of the data allows the receiving business systems to accurately determine product arrival, schedule resources accordingly, or advise a customer of an upcoming delivery or delay. Roles & Responsibilities:

Establishes and maintains electronic commerce relationships with Lowe’s vendors and freight carriers; ensures compliance with Lowe’s internal standards and ANSI standards  Develops and maintains electronic commerce implementation guides, procedures, and statistics Monitors electronic transmission of electronic commerce documents (e.g., purchase orders) to ensure timely transmission