Senior NOC Core Advanced Operations Engineer

Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our Wireless Technology team is pioneering the future of connectivity. We're developing and enhancing a unique hybrid network model—combining our advanced, cloud-native 5G core with the nationwide reach of our partners. This approach ensures our network is flexible and powerful, designed to satisfy the social, economic, and transformative needs of the changing world. Job Duties and Responsibilities Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session.   The core network environment faces increasing complexity as it transitions to cloud-native architectures, requiring a specialist who can navigate intricate 4G and 5G service disruptions. This role solves the problem of prolonged network downtime by providing expert-level diagnostics and resolving Tier 2 and Tier 3 incidents that impact the customer experience. You will bridge the gap between daily network changes and long-term stability by driving root cause analysis and mentoring the wider NOC team. By leveraging advanced monitoring tools and cloud technologies, this position ensures the network remains resilient against emerging technical challenges.   What Success Looks Like (Objectives) Resolution of complex Tier 2 and Tier 3 service-impacting events to maintain maximum network uptime and stability. Achievement of departmental OKRs by reducing Mean Time to Repair (MTTR) and supporting KPI deviation corrections. Implementation of AI-driven diagnostic tools to automate the identification of subscriber-level observations and network anomalies. Execution of comprehensive root cause and chronic incident analyses to prevent the recurrence of major network outages. Delivery of technical guidance and training sessions to the NOC team to ensure seamless adaptation to daily infrastructure changes. Skills, Experience and Requirements Core Skills and Competencies (What you’ll bring) Advanced expertise in 4G and 5G Core network troubleshooting and call flow analysis. Critical experience managing and validating network functions within Kubernetes and cloud-native environments. Strong analytical skills for interpreting complex data sets during root cause investigations. Professional collaboration skills gained through experience working with Tier 1 and Tier 2 service providers. Proven ability to provide technical leadership and knowledge transfer in high-pressure operational settings.

Minimum Education: Bachelor’s Degree in Computer Science, Electronics-Communication, or Electrical Engineering. Minimum Experience: 5 years of experience in Telecom Operational Core environments. Required Technical Skills: Expertise in 4G/5G Core troubleshooting up to Tier 3. Hands-on experience with Kubernetes and Cloud infrastructure. Proficiency in root cause analysis (RCA) and chronic incident tracking. AI Literacy, specifically the ability to apply machine learning insights to network monitoring and predictive maintenance.

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits .   The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.    Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive