Director, Culture & Talent Development

At Chewy, taking care of pets and the people who love them through the highs, the lows, and the everyday is what drives us. Grounded in that purpose and focused on our mission to be the most trusted and convenient destination for pet parents and partners everywhere, we work every day to help people feel more confident, supported, and capable in caring for the animals they love—showing up with the products, services, care, and guidance they need, whenever they need it. Bringing that to life takes exceptional leaders. Leadership at Chewy is guided by our Operating Principles, which define how we lead, make decisions, develop talent, serve our customers, and grow our business. We value leaders who think strategically, stay close to the customer, and aren't afraid to roll up their sleeves alongside their teams. They solve complex challenges, build high-performing organizations, and partner closely with senior leaders to shape the future of Chewy. If you're energized by building, leading, and making a meaningful impact, this leadership opportunity may be the right fit for you. Your Opportunity: At Chewy, our culture is one of our greatest competitive advantages. We believe exceptional Team Member experiences don't happen by accident—they are intentionally designed through strong leaders, meaningful development, and a culture rooted in our Operating Principles. We are seeking a Director, Culture & Talent Development to lead the strategy, design, and execution of enterprise programs that strengthen leadership capability, build an inclusive culture, and create scalable development experiences across the Team Member lifecycle. This leader will oversee both Culture & Inclusion and Talent Development, ensuring our learning experiences, leadership expectations, engagement strategies, and culture initiatives work together to accelerate business performance and help every Team Member thrive. Reporting to the Senior Director of Talent & Inclusion, this role partners closely with HR Business Partners, Executive Leadership, Talent Management, Internal Communications, and business leaders across Chewy. What You’ll Do: Enterprise Culture & Inclusion Strategy Develop and evolve Chewy's enterprise culture strategy aligned to business priorities and Operating Principles. Build scalable mechanisms that embed culture into every stage of the Team Member lifecycle. Serve as a steward of Chewy's Operating Principles, ensuring they come to life through leader behaviors, communications, talent practices, and everyday experiences. Measure and continuously improve culture health through engagement data, business metrics, and employee feedback. Leadership & Talent Development Create and execute a comprehensive enterprise learning strategy supporting leaders from first-time managers through executives. Design modern leadership development experiences that accelerate capability building through instructor-led learning, digital experiences, coaching, peer learning, simulations, AI-enabled learning, and experiential development. Lead enterprise onboarding, leadership programs, manager excellence initiatives, executive development experiences, and career development programming. Establish learning journeys aligned to business capability needs and future workforce priorities. Inclusion & Team Member Experience Lead strategies that foster an inclusive culture where every Team Member feels connected, respected, and able to do their best work. Partner across HR Centers of Excellence to ensure inclusive practices are embedded throughout talent processes. Provide executive sponsorship and strategic oversight for Team Member Resource Groups. Design scalable programs that strengthen belonging while supporting business outcomes. Organizational Capability Translate engagement results, talent insights, and organizational data into enterprise development priorities. Build leadership capability around coaching, feedback, performance, career