Senior Platform Program Management & Operations

ADVANCE YOUR CAREER. ADVANCE THE WORLD. At AMD, we believe technology can change lives for the better. It can heal us, entertain us, and make us more connected, productive, and understanding of the world around us. And we’re looking for talent who feel the same: people who want to leave the planet better than they found it, those who don’t shy away from humanity’s challenges but are determined to help solve them.   AMD is powering the next generation of supercomputing, high-performance computing, cloud, and AI. Whether you’re designing next-gen processors, enabling AI breakthroughs, or creating go-to-market plans, every role at AMD contributes to something bigger — technology that moves the world forward.

At AMD, we push the boundaries of innovation to solve the world's most important challenges. As the Senior Platform Program Management & Operations within the Compute & Enterprise AI Solutions (CEAIS) Customer Engineering organization, you will play a critical role in supporting the Customer Platform Engineering team and enabling execution excellence across the organization.   Partnering closely with the Director of Customer Platform Engineering and leaders across the U.S.-based Platform Engineering organization, you will drive the operational foundation that enables effective customer support, deployment readiness, and customer enablement activities. Through structured operating rhythms, metrics, dashboards, operational reviews, and governance processes, you will help ensure visibility, accountability, and execution across key organizational priorities while coordinating closely with Customer Program Management, Debug, Asia teams, and broader Customer Engineering organizations.     THE PERSON:   The ideal candidate is an execution-focused operations and program management leader who thrives in fast-paced, highly matrixed environments. You are highly organized, proactive, and skilled at bringing structure, visibility, and accountability to complex organizations. You excel at managing competing priorities, driving alignment across teams, and ensuring critical initiatives stay on track.   You build strong partnerships across engineering, program management, and customer-facing organizations, and are comfortable working across globally distributed teams. With a data-driven mindset and passion for continuous improvement, you leverage metrics, operational insights, and disciplined execution to improve organizational effectiveness and enable customer success.

Lead operational excellence for the Customer Platform Engineering organization through structured operating rhythms, governance processes, and execution management.   Establish and manage organizational operating cadences including customer enablement reviews, operational reviews, and other customer update forums.   Drive preparation and execution of weekly internal Customer Forum reviews by consolidating customer enablement status, key issues, deployment readiness, risks, and organizational priorities across Platform Engineering and broader Customer Engineering teams.   Serve as the central coordination point for customer enablement status, operational updates, issue tracking, and execution reviews across Platform Engineering, Customer Program Management, Debug, Asia teams, and broader Customer Engineering organizations.   Develop and maintain dashboards, scorecards, and key performance indicators that provide visibility into customer enablement activities, deployment readiness, issue management, and overall organizational health.   Monitor execution against organizational priorities and customer commitments, facilitating progress reviews and driving resolution of key risks, dependencies, issues, and action items.   Lead issue, risk, dependency, and escalation management processes, ensuring timely communication, coordination, and resolution across stakeholders.   Partner across Platform