Associate Project Manager (Solution Delivery)

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

 We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

 Job Description The Solution Delivery Associate Project Manager will support improving team capabilities including areas such as project data analysis and analytics, logistics and project coordination. Primary sources of data will be Smartsheet, Salesforce, ServiceMax and SAP.  This individual will propose, collaborate, negotiate, present, and ultimately publish purposeful reports and dashboards to assist with driving efficiencies and effectiveness in our project methodologies, KPIs and goals.  Additionally this role is accountable for Clinical Laboratory Customer Implementation Project Execution from contract signature through project closure and has some responsibility pre-contract to set appropriate expectations with both internal and external customers for informatics migrations and other assigned projects.  The Solution Delivery Associate Project Manager will drive project efforts forward while collecting, organizing, and distributing project and program meta data such as risks and issues, revenue recognition forecast, lessons learned, etc.  All projects and duties will be part of Waters’ Advanced Diagnostics portfolio.

Solution Delivery Associate Project Management responsibilities include but are not limited to: Developing and communicating the wholistic project plan to the project team, internal leadership, and customer stakeholders. Assembling and maintaining the project schedule. Hosting regular meetings with internal & external project teams to monitor & control progress. Regularly updating internal stakeholders on project status, trends, and forecasts. Maintaining accurate and timely project data inputs on a weekly basis. Advising the customer on managing organizational change (Change Management). Manage and communicate project risks impacting the project or organization. Engage local sales and service teams to underpin a sustainable product placement. Participate in continuous improvement sessions to further professionalize the Solutions Delivery team. Coordinate project resource availability and allocations with appropriate teams. Customer Experience Management responsibilities include, but are not limited to: Interface effectively with the different Waters departments to manage cross-functional processes and resolve issues impacting customers. Supports sales partners’ efforts to attain business objectives. Continuously benchmark customer processes through Business Reviews, focusing on