Senior Marketing Manager (16 months fixed term)

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Marketing Manager (16 months fixed term) Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard Envision this role as the pivot in a thrilling marketing services transformation. It's about fully embracing and fueling change while seamlessly balancing traditional marketing endeavors. This profile thrives in a dynamic environment, contributing ideas, and actively steering this transformational journey. Duration: This is a 16-month full-time contractor role. Travel: Role will be based in either Philippines, Sydney, Australia or Auckland, New Zealand. However, this role would be required to travel to Papua New Guinea and Fiji regularly to align with stakeholders and support onsite program delivery. Expectation to be onsite for at least 40-50% of the time. Roles and Responsibilities Client Impact • The role sits within a large, complex transformation initiative and is focused on delivering clear, timely and compliant customer communications throughout the migration lifecycle. Past experience of planning and execution marketing communication programs in developing markets would be prioritized. • The Senior Marketing Manager will lead end-to-end marketing communications for a large-scale card migration program, ensuring customers experience a clear, timely and seamless transition. • This role is accountable for designing and delivering complex, multi-channel customer communications across the full migration lifecycle, working closely with internal stakeholders, agencies, and delivery partners. • Includes ownership of communication strategy, aligned to program milestones, risk controls and customer outcomes. • Translation of complex, operational and regulatory requirements required for clear, customer-friendly communications. • Ensure operational project execution within agreed milestones and budget. • Manage creative development and media planning, meeting high-quality standards aligned with client needs. • Partner closely with product, operations, risk, legal, compliance, technology and