IT Supervisor, MES Operations

Requisition Number: 77019   The company built on breakthroughs. ​   Join us.​                                                                                Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​     How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​     ​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​      Come break through with us.     Corning’s businesses are ever-evolving to best serve our customers, industries, and consumers. Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, automotive, and solar markets. We are changing the world with:

Trusted products that accelerate drug discovery, development, and delivery to save lives Damage-resistant cover glass to enhance the devices that keep us connected Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light Precision glass for advanced displays to deliver richer experiences  Auto glass and ceramics to drive cleaner, safer, and smarter transportation  Solar polysilicon, wafers, and innovative photovoltaic modules, enabling low-cost solar energy solutions

Role Purpose

The MES Operations Lead role will lead an international team of technical resources to be responsible for working with users and IT resources to support standardized Camstar/PAC MES solutions across a global environment.   Key Responsibilities

Supervise a distributed, mixed team of contractors and permanent employees   Operation Management Manage Incidents and service requests Lead rapid response activities Maintain operation process and incident response documentation Develop standard operating documents and knowledge base articles Coordinate incident escalation Provide continual improvements and definitions Data Archive Monitoring Metric development, tracking, and reporting   Operational Support Oversight of 24x7 support and response   Identification and response to system/solution issues Perform environment maintenance and related customer communications System monitoring and recovery Perform routine operational monitoring Monitor server performance and initiate action when appropriate Perform root cause analysis Perform deployments and migrations facilitation  Maintain the development environment   Communications/Collaboration Operations meetings End user customers  Monthly operations status updates with key stakeholders Requirements

BS/MS in Computer Science /Systems Management/IT Related field or additional experience my be accepted in lieu of degree Minimum of 3 years Manufacturing Execution Systems (MES) experience Minimum of 5 years leadership and project management experience In-depth knowledge of industry best practices in application development  Experience working with IT systems in a 24/7 manufacturing environment Ability to work without close supervision Ability to work in a multi-cultural team Ability to work closely with internal customers around the world to meet customer requirements Ability to work individually and on teams to execute projects on time, on budget, and with expected results Strong verbal and written communication skills Strong initiative Self-motivated Accountable for actions/behaviors Desired Skills

Strong communication, presentation, organizational, facilitation and negotiation