Applications Engineer (Career Networks)

Requisition Number: 76937   The company built on breakthroughs. ​   Join us.​                                                                                Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​     How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​     ​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​      ​Come break through with us.   Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.   OVERVIEW   Corning’s Optical Communications segment is seeking an Applications Engineer to provide technical and subject matter expertise to Tier 1 carrier network customers, with a primary focus on fiber optic cable installation technology. This customer-facing role partners closely with Sales, Product Line Management (PLM), and product development to deliver training, resolve field issues, and support customer deployments across outside plant (OSP) and inside plant (ISP) environments.   PRIMARY DAY-TO-DAY RESPONSIBILITIES

Serve as a subject matter expert on assigned fiber optic products and installation methods; deliver in-person and virtual training to customers and contractors across the U.S. Partner with Sales, Product Line Management (PLM), and product development to investigate and resolve field issues — including on-site visits to document findings and drive resolution Develop technical training materials and documentation, including installation procedures, specifications, and training videos Support customer first office applications (FOAs) and field trials to ensure successful product deployment Learn customer network architecture to develop bills of materials (BOMs) and recommend Corning product solutions Convey Voice of Customer insights to commercial and PLM teams; contribute field installation and customer preference input to product development efforts

WORK HOURS, LOCATION AND TRAVEL REQUIREMENTS

Travel: Up to 50%  Work

Bachelor of Science in Engineering Minimum 1 year of experience in a technical telecommunications role; OR 4+ years of experience in a technical field without telecommunications experience Experience leading or serving as technical lead on projects Ability to consolidate technical and commercial data from multiple sources into a clear, comprehensive technical position Proficiency in Microsoft Office Suite (Word, Excel, Visio, PowerPoint) 100% English proficiency, written and verbal

Experience with fiber optic cable and component installation practices (OSP and/or ISP) Proficiency in statistical analysis and process improvement methodologies (e.g., Performance Excellence, Six Sigma) Proficiency in Spanish — verbal