Staff Business Application Owner

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. JOB SUMMARY The Business Relationship Management team serves as the bridge between the technology organization and TriNet business leaders. The Staff Business Application Owner is a core member of the BRM team. This position is responsible for managing TriNet's internal business applications, developing and executing business application strategies, overseeing development activities, and ensuring the successful launch and support of our business applications. This role is focused on the needs of our internal colleagues, creating and managing TriNet's business application roadmaps in partnership with business unit leaders. The position is responsible for delivering business applications in support of strategic corporate programs and business initiatives. This role serves as a strategic and analytical partner to TriNet's business unit leaders and contributes to the implementation of effective solutions and capabilities that address critical business challenges and improves business outcomes. The Staff Business Application Owner leads the end-to-end business application lifecycle, from conceptualization to launch. This position collaborates closely with cross-functional teams including engineering, design, and UX/UI to prioritize features, allocate resources, and ensure timely delivery of high-quality business applications. This role conducts market analysis and competitive research to identify market trends, opportunities, and threats. This position will manage multiple business applications, playing a critical role in driving the success of TriNet's business application suites. The Staff Business Application Owner also creates buy-in for the business application vision with end users and key stakeholders. This position is a confident leader who can guide cross-functional teams in the creation of complex business applications, partnering with Business Relationship Managers and Business Analysts to rally team members around a common vision. The Staff Business Application Owner is also skilled at scoping and prioritizing activities based on business and colleague impact. This role will engage with senior management, proactively influencing business application decisions that drive business process improvements. Implementation and ongoing usage experience with Salesforce Service Cloud, including Agentforce for Service (Einstein AI), Service Cloud Voice, Case Management, Omni-channel, Knowledge Management, and Service Console:

Define and execute the product strategy, roadmap, and governance for Salesforce