Solutions Engineer

The application window is expected to close on: 09/10/2026 Location: California/ West Coast required. Meet the Team   You will join the Global Enterprise (CGEM) APJC team, which supports Cisco’s largest and most strategic global enterprise customers headquartered in the APJC region by connecting regional expertise with a coordinated global account strategy. This is an opportunity to support two high-impact Japanese global accounts and advance their business and technology priorities across the Americas. Our customer-driven team works across regions to deliver consistent outcomes and build lasting relationships. We are a diverse, high-performing team passionate about delivering innovative technology solutions that empower our customers’ digital transformation journeys. The team culture is dynamic, inclusive and driven by a shared commitment to customer success and Cisco’s values of Customer-Driven Always, Show Up to Win Every Day and Harness the Power of Cisco.

As a senior Solutions Engineer, you will serve as a trusted technical advisor, connecting customer business priorities and complex technical requirements with secure, scalable solutions across Cisco’s portfolio. You will lead cross-architecture strategies spanning AI, Enterprise Networking, Service Provider, Security, Splunk, Data Center, Cloud, Collaboration and Automation to deliver meaningful business outcomes. You will partner with Account Executives, Solutions Engineers, architects, specialists, Customer Experience teams, Business Entities, partners and global account stakeholders across multiple countries and time zones. With a strategic and consultative approach, you will influence customer technology direction, simplify complex requirements, create preference for Cisco, and deliver a consistent One Cisco experience. Your success will be demonstrated through trusted executive and technical relationships, effective architectural strategies, technical wins and sustainable growth across the accounts. Your responsibilities will include: Engaging directly with customer technical executives, architects, engineering teams and decision-makers to understand business priorities and establish trusted-advisor relationships. Translating business and operational priorities into technical strategies and cross-architecture solutions that deliver measurable outcomes. Engaging new lines of business and key customer stakeholders to uncover emerging priorities, expand Cisco’s relevance and identify opportunities for cross-architecture solutions. Leading customer conversations around AI strategy and AI-ready infrastructure, connecting data center, networking, security, observability and automation capabilities to evolving AI use cases and business outcomes. Collaborating with global and regional account teams to develop account strategies, identify opportunities and advance key customer engagements across the Americas. Leading technical discovery, architectural design, presentations, demonstrations, workshops and proof-of-concept activities. Positioning Cisco’s differentiation, business value and developing competitive technical strategies to build customer confidence and preference for Future-Proofed Workplaces, AI-Ready Data Centers and Digital Resilience solutions. Coordinating specialists, BEs, partners and CX resources to provide a seamless experience throughout the sales cycle. Representing customer priorities within Cisco and maintaining strategic relationships with Business Entities, engineering, services and support teams to influence roadmaps and improve customer outcomes. Maintaining expertise across Cisco technologies, particularly AI and Service Provider solutions, and using industry trends, competitive insights and AI-enabled tools to provide informed customer recommendations.

7+ years of experience in solutions engineering, pre-sales engineering, technical consulting or a comparable customer-facing technology