Senior Director, Business Operations - Hyperscale & AI Sales

Meet the Team   Join the   Americas   Hyperscale   and AI Sales   (AHS)   organization, where we are defining the future of cloud and AI infrastructure by aligning our   expertise   with the world’s most influential technology accounts. Our organization   operates   through specialized pillars—Platform   Hyperscalers   and Emerging AI and Cloud — to drive deep co-development and market-leading innovation. You will be at the heart of this growth, partnering with enterprise-wide leadership to scale our operations and support the strategic execution of our FY27 vision and beyond.    As the Senior Director, Business Operations –   Americas   Hyperscale & AI Sales, you will play a pivotal role in orchestrating and aligning key partners across the One Cisco operating model for short term and long-term growth. You will serve as a cross functional planner and trusted advisor, to operationalize cross functional collaboration with strategic partners including the Office of the CEO, Business Entities, Business Units, Supply Chain, and Corporate Strategy as well as run-the business peers across Strategy, Planning & Operations, Finance, Legal, and People & Communities.

Operationalize and synchronize cross functional planning, alignment, and joint outcomes    Orchestrate strategic alignment across Finance, Legal, Supply Chain, Business Units, and CX to compress deal cycle time and   eliminate   friction from conception through approval    Optimize   business constructs to accelerate deal approval; lead large deal creation and approval processes    Lead the overall strategy and execution of GTM in hyperscale    Ensure the pre-sales to post-sales lifecycle meets   hyperscaler   needs    Lead long range market planning and analysis, portfolio alignment, and account penetration strategy    Drive change management initiatives that translate strategic shifts into operational reality   Translate customer requirements into execution through focused Technical Program Management    Minimum Qualifications   10+ years of professional experience in Sales, Sales Strategic Planning, Sales Finance, Business Operations, or Supply Chain within the technology sector Bachelor's degree in Business, Technology, or a related field 3+ years of direct experience working within a sales organization or managing sales processes, including customer-facing responsibilities and deal-closing execution 3+ years of experience managing enterprise-level customer sales cycles or deals involving strategic enterprise accounts 3+ years of experience leading cross-functional teams, executive-level stakeholders, and external partners through influence-based project management or collaborative organizational initiatives Preferred Qualifications   MBA or equivalent advanced degree    Deep understanding of the   Hyperscaler   market, selling motions and customer base    Supply chain experience, and an understanding of how it intersects with large-deal execution    Familiarity navigating legal/contract processes as part of large, complex deal cycles    Demonstrated ability to analyze complex business processes, formulate strategic recommendations, and operationalize execution    Outstanding communication and presentation skills; capable of influencing at all levels, both internally and externally    Why Cisco?  At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the