System Engineer

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

As a System Engineer, you will play a key role in the configuration, maintenance and optimization of core Mainframe z/OS infrastructure that support mission critical enterprise workloads. You will collaborate with cross-functional teams to respond to system issues and implement solutions, while also contributing to root cause analysis and continuous improvement efforts. You will ensure stability, performance, security, and high availability of the environment within your role in one of the following areas: Base Operating Systems Management, Configuration Management, Automation Support, Scheduling Management, Storage Management, Performance & Capacity Management, Output Services, Logical Security, Production Control, DB/DC (Database / Data Communication) support (DB2, CICS, IMS), Omegamon Support, MQ Support and Networking Support. Success in this role is demonstrated by timely resolution of technical issues, platform stability and high customer satisfaction. What you will do • Configure, maintain and optimize the z/OS customer environment. • Take required actions to maintain availability, reliability, and security. • Troubleshoot and resolve system issues, including escalated incidents that require deep technical analysis. • Support change management processes; including testing and implementing approved system changes. • Collaborate with other zOS teams to deliver integrated solutions. • Document system configurations, procedures, and resolutions to support consistent operations. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required skills and experience • Technical college degree and/or relevant work experience. • Key skills including knowledge of ISPF, JES2, JCL, REXX, SMP/E, PCOMM, Parallel Sysplex, Disaster Recovery and product maintenance/upgrades. • Hands-on experience troubleshooting and resolving complex system / infrastructure issues. • Knowledge of system programming practices for specific role. • Experience working within structured processes such as incident, problem, change and inventory management. • Demonstrated focus on delivering reliable outcomes for customer environments. Preferred skills and experience • Experience with automation tools or scripting for system programming tasks. • Familiarity with zcloud platforms and hybrid infrastructure environments. • Experience working in multi-vendor or enterprise-scale IT environments. • Relevant technical certifications. Being You The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds,